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Appendices
Acronyms

   
4G fourth generation
5G fifth generation
AGM annual general meeting
ASA additional share awards
B-BBEE broad-based black economic empowerment
BCoE Business Code of Ethics
BSS business support system
capex capital expenditure
CEO chief executive officer
CFO chief financial officer
CoE centre of excellence
CPA Consumer Protection Act
CPI consumer price index
CSI corporate social investment
CSR corporate social responsibility
EBITDA earnings before interest, taxes, depreciation and amortisation
EE employment equity
ERM enterprise risk management
ESD enterprise and supplier development
ESOP employee share ownership plan
exco executive committee
FCF free cash flow
FLDP Female Leadership Development programme
FSP forfeitable share plan
GCEO group chief executive officer
GCFO group chief financial officer
GDP gross domestic product
   
HEPS headline earnings per share
ICASA Independent Communications Authority of South Africa
ICT information and communications technology
IGRC integrated governance, risk and compliance
IoT internet of things
IIRC International Integrated Reporting Council
IT information technology
IP internet protocol
JSE Johannesburg Stock Exchange
KPI key performance indicator
LTE long-term evolution
LTI long-term incentive
LTIP long-term incentive plan
MOI memorandum of incorporation
NGN next generation network
nomco nominations committee
OHS occupational health and safety
OSS operations support system
PAT profit after tax
POTN packet optical transport network
remco remuneration committee
SME small and medium-sized enterprises
STI short-term incentive
TAS Telkom Audit Services
TSR total shareholder return
VoIP voice over internet protocol
WTC WeThinkCode