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Telkom Integrated Report 2017

4 Total income

2017

Rm

2016

Rm

Operating revenue

40 970

37 325

Other income

734

1 281

Investment income

219

203

Operating revenue increased due to higher mobile data revenue, higher equipment sales and the BCX revenue. This is partially offset by the

decline in fixed-line voice revenue and lower connectivity revenue.

The decrease in other income is mainly attributable to lower gains from the sale of properties of R487 million when compared to the year ended

31 March 2016.

In the current financial year Openserve reassessed its leased lines customer relationship period (CRP) that is used for the deferral of installation

fee revenue. The CRP was changed from five years to four years. This is more reflective of the modern day customer behaviour within

the industry. The change in estimate resulted in revenue increasing by R20 million in the current year.

5 Expenses

2017

Rm

Restated

2016

Rm

5.1 Payments to other operators

2 618

2 793

Payments to other operators decreased mainly due to the

lower traffic volumes.

5.2 Cost of sales

6 498

5 011

The increase in cost of sales is largely attributable to the increase of IT service and the increase in the sale

of high-end devices as well as the effect of the full year consolidation of BCX.

Change in comparatives

Refer to note 2.3.

5.3 Employee expenses

10 562

12 165

The decrease in employee expenses is mainly due to the decline in headcount and the lower VSP/VERP

expense compared to the prior financial year.

Change in comparatives

Refer to note 2.3.

5.4 Selling, general and administrative expenses

7 237

5 796

The increase in selling, general and administrative expenses is mainly due to the full year inclusion of BCX and

increased outsourcing costs.

Change in comparatives

Refer to note 2.3.

5.5 Service fees

2 869

2 965

The decrease is mainly due to lower company transformation and property management expenses.

Change in comparatives

Refer to note 2.3.

5.6 Operating leases

1 045

1 100

The decrease in operating leases is mainly due to a decrease in the number of vehicles leased.

Change in comparatives

Refer to note 2.3.

5.7 Depreciation, amortisation, impairment and write-offs

5 661

5 498

Depreciation of property, plant and equipment

4 752

4 448

Amortisation of intangible assets

766

880

Write-offs, impairment and losses of property, plant and equipment and intangible assets

143

170

The increase is due to accelerated depreciation of old technology as we intensify the roll-out of fibre and LTE as well as higher asset

write-offs.

As a result of the transformation programme, the group reassessed the useful lives of certain technologies to address the challenges within

the competitive market and IP-based products and services. The reassessment of useful lives had the effect of increasing the depreciation

and amortisation expense for the year ended 31 March 2017 by R325 million (2016: R192 million). Depreciation and amortisation for each year

of the remaining useful lives of the individually reassessed equipment will be significantly lower.

Change in comparatives

Refer to note 2.3