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An overview of our business
Who is
Telkom
Telkom is a leading
information and
communications
technology (ICT) services
provider in South
Africa, offering fixed-
line, mobile, data and
information technology
(IT) services.
Through BCX, our
IT company, the
group has operations
across the globe.
Effective from
1 April 2017,Telkom
formed a wholly owned
subsidiary, Gyro, which
is responsible for
managing our masts
and towers, property
development and
property management
services on behalf of
the group.
Our purpose
This is tied to the national vision of seamlessly connecting our
customers to a better life.
Our vision
To lead in the converged ICT market through deep and credible
relationships and a distinctive customer experience by:
> leading the provision of converged solutions
> providing a quality network with unmatched reach
> offering end-to-end digital solutions in the business community
> creating innovative and pervasive broadband consumer services
> being the wholesale provider of choice
> being the best place to work for committed and accountable people
Our values
Telkom’s values form the foundation of our Business Code of Ethics
(BCOE).Telkomhas five core values:
One ofTelkom’s keys to future success is to build a high-performance,
values-driven culture. The culture of an organisation is one of
the principal sources of its competitive advantage and brand
differentiation.Telkom is committed to conduct its business in an
ethical manner based on its core values and acceptable principles.
Continuous
improvement
Listen, act, learn and innovate. We seek
continuous improvement and do things
quickly, effectively and innovatively. We
learn from our mistakes to enhance our
performance and become more responsive to
customer needs.
Honesty
Be real, open and truthful. We keep our
promises and commitments. We always tell
the truth and are open and transparent in all
our dealings with each other, our customers,
our stakeholders and the broader community.
Accountability
“If it is to be, it is up to me”. We take full
ownership of our actions and deliverables.
We do not blame others and always give our
best. We are passionate and walk the extra
mile for customers.
Respect
Ensure dignity to all. Protect the environment.
We treat people with courtesy, politeness and
kindness, and actively listen to others.
We value diversity and always seek to
understand others.
Teamwork
Together we win. We are team players with a
common goal and shared vision. We deliver
business results through cooperation and
share our knowledge and resources to the
benefit of the business and stakeholders.
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