7. Financial risk
7.1 Financial instruments and risk management
 

Summary of material accounting policies

Recognition and initial measurement
Financial instruments are recognised when the Group becomes a party to the contractual arrangements.

All financial instruments are initially recognised at fair value plus or minus, in the case of financial assets and liabilities not at fair value through profit or loss (FVTPL), transaction costs that are directly attributable to the acquisition or issue. All regular way transactions are accounted for on settlement date. Regular way purchases or sales are purchases or sales of financial assets that require delivery of assets within the period generally established by regulation or convention in the marketplace.

Classification and subsequent measurement

Financial assets: classification and subsequent measurement
The Group classifies financial assets on initial recognition as measured at amortised cost or FVTPL on the basis of the Group's business model for managing the financial asset and the cash flow characteristics of the financial asset. Refer to note 7.1.2 for the categories of financial instruments.

Financial assets are subsequently measured at amortised cost where they are held with the objective to collect contractual cash flows that are solely payments of the principal amount outstanding and interest on the outstanding amount. These include cash and cash equivalents, trade and other receivables and loans to subsidiaries.

All other financial assets not measured at amortised cost, as described above, are subsequently measured at FVTPL. These include other investments.

Financial liabilities: classification and subsequent measurement
Financial liabilities are classified as measured at amortised cost or FVTPL. Financial liabilities at FVTPL are stated at fair value, with any gains or losses arising on changes in fair value recognised in profit or loss to the extent that they are not part of a designated hedging relationship. The net gain or loss recognised in profit or loss incorporates any interest paid on the financial liabilities. Financial liabilities at amortised cost are initially recognised at fair value less transaction costs and are thereafter carried at amortised cost using the effective interest method. Any gain or loss on derecognition of the financial liabilities is also recognised in profit or loss.

Offsetting of financial instruments
Financial assets and liabilities are offset and the net amount presented in the statement of financial position when, and only when, the Group currently has a legally enforceable right to set off the amounts and it intends either to settle them on a net basis or to realise the asset and settle the liability simultaneously.

Derecognition of financial instruments

Financial assets
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire, or it transfers the right to receive the contractual cash flows in a transaction in which substantially all of the risk and rewards of ownership of the financial asset are transferred, or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership and it does not retain control of the financial asset.

The Group accounts for the transfer or factoring of the financial asset to the third parties as follows:

  • If the entity transfers substantially all the risks and rewards of ownership of the financial asset, then the Group derecognises the financial asset.
  • If the entity retains substantially all the risks and rewards of ownership, then the Group continues to recognise the financial asset.

Where the Group retains the right to service the derecognised financial asset for a fee, service fees are accounted for as follows:

  • If the fee to be received is not expected to compensate the Group adequately for performing the servicing, a servicing liability for the servicing obligation shall be recognised at its fair value. If the fee to be received is expected to be more than adequate compensation for the servicing, a servicing asset shall be recognised for the servicing right at an amount determined on the basis of an allocation of the carrying amount of the larger financial asset. Where the benefits of servicing approximately compensate the service provider for its servicing responsibilities, there is no servicing asset or liability and the service contract's fair value is zero.

Financial liabilities
The Group derecognises a financial liability when its contractual obligations are discharged or cancelled or expire. The Group also derecognises a financial liability when its terms are modified and the cash flows of the modified liability are substantially different, in which case a new financial liability based on the modified terms is recognised at fair value.

On derecognition of a financial asset or liability, the difference between the consideration and the carrying amount on the settlement date is included in finance charges and fair value movements for the year.

Hedge accounting
The Group uses derivative financial instruments (such as forward currency contracts, cross currency swaps and options) to hedge its foreign currency risks, variability in cash flows and interest rate risks. Derivative financial instruments, including forward currency contracts that are designated as hedging instruments in an effective hedge, are initially recognised at fair value on the date on which a derivative contract is entered into. Telkom applies fair value hedge accounting for firm commitments.

The Group has elected to continue applying the hedge accounting requirements of IAS 39.

For fair value hedges, the designated hedging instruments and firm commitments are subsequently remeasured at fair value at each reporting date. The gain or loss relating to both the effective and ineffective portion of hedging instruments is recognised immediately in profit or loss on remeasurement. When a firm commitment is designated as a hedged item, the subsequent cumulative change in the fair value of the firm commitment attributable to the hedged risk is recognised as an asset or liability with a corresponding gain or loss recognised in profit or loss.

7.1.1 Financial risk management objectives and policies
 

The Group's principal financial liabilities, other than derivatives, comprise interest-bearing debt, lease liabilities, trade and other payables and asset finance payables. The Group's financial liabilities are subjected to fair value measurements and adjustments.

The Group has finance lease receivables, trade and other receivables, contract assets, cash receivables, restricted cash and short-term deposits that arise directly from its operations. The main purpose of the interest-bearing debt is to raise finance for the Group's operations. The Group is exposed to liquidity, credit and market risks. The Group's senior management oversees the management of these risks.

7.1.2 Risk management
 

Treasury policies, risk limits and control procedures are continuously monitored by the Board through the Audit Committee and Risk Committee.

The Group holds or issues financial instruments to finance its operations, for the investment of short-term funds and to manage currency and interest rate risks. In addition, financial instruments such as trade receivables and payables arise directly from the Group's operations.

The Group finances its operations primarily by a mixture of issued share capital, retained earnings, and long-term and short-term loans. The Group uses derivative financial instruments to manage its exposure to market risks from changes in interest and foreign exchange rates. The derivatives used for this purpose are principally interest rate swaps and forward exchange contracts and the Group does not speculate in derivative instruments. The Group applied fair value hedge accounting in the current and prior financial years.

The table below sets out the Group's classification of financial assets and liabilities.

   
 
    Group  
2025   Notes  At fair value 
through 
profit or loss 
Rm
 
At amortised 
cost 
Rm
 
Classes of financial instruments per statement of financial position              
Assets        176  18 641 
Other investments 1   7.2.3  96  — 
Trade and other receivables2   4.3  —  7 023 
SMME loans   7.3  —  77 
Other financial assets   7.3  63  — 
Forward exchange contracts       35  — 
Firm commitments       28  — 
Finance lease receivables   4.1.1  —  464 
Cash and cash equivalents   4.4  —  11 054 
Investment in equity fund   7.3  10  — 
Investment in first-party cell captive   7.3  — 
Restricted cash       —  23 
Liabilities        (137) (22 034)
Interest-bearing debt   6.4  —  (11 617)
Trade and other payables   4.5  —  (9 944)
Shareholders for dividend   9.4  —  (19)
Other financial liabilities   7.3  (101)    — 
Forward exchange contracts       (61)    — 
Firm commitments       (31)    — 
Interest rate swaps       (9) — 
Contingent consideration   7.1.3  (36) — 
Asset finance payables   7.3  —  (360)
Supplier finance arrangements   7.3  —  (94)
1 Other investments only include the investments in FutureMakers.
2 Trade and other receivables are disclosed excluding prepayments of R717 million (31 March 2024: R962 million) for the Group.
 
        Group  
2024   Notes  At fair value 
through 
profit or loss 
Rm 
At amortised 
cost 
Rm 
Classes of financial instruments per statement of financial position              
Assets        305  11 775 
Other investments1   7.2.3 237  — 
Trade and other receivables2   4.3  —  7 253 
SMME loans   7.3  —  72 
Other financial assets   7.3  51  84 
Forward exchange contracts       35  — 
Firm commitments       — 
Interest rate swaps       15  — 
Asset finance receivables       —  84 
Finance lease receivables   4.1.1  —  579 
Cash and cash equivalents   4.4  —  3 747 
Investment in equity fund   7.3  10  — 
Investment in first-party cell captive   7.3  — 
Restricted cash       —  17 
Short-term loans and advances       —  23 
Liabilities        (76) (23 732)
Interest-bearing debt   6.4  —    (14 217)
Trade and other payables   4.5  —    (8 996)
Shareholders for dividend   9.4  —  (24)
Other financial liabilities   7.3  (76) — 
Forward exchange contracts       (21)   — 
Firm commitments       (55)   — 
Asset finance payables   7.3  —  (323)
Supplier finance arrangements   7.3  —  (172)
1 Other investments only are disclosed net of investments accounted for using the equity method of R10 million (31 March 2024: R10 million) for the Group.
2 Trade and other receivables are disclosed excluding prepayments of R717 million (31 March 2024: R962 million) for the Group.
   
   
        Company 
2025   Notes  At fair value 
through 
profit or loss 
Rm
 
At amortised 
cost 
Rm
 
Classes of financial instruments per statement of financial position          
Assets      63  23 290 
Trade and other receivables1  4.3  —  5 319 
SMME loans  7.3  —  77 
Loans to subsidiaries  7.2.2  —  8 712 
Other financial assets  7.3  46  — 
  Forward exchange contracts     22  — 
  Firm commitments     24  — 
Finance lease receivables  4.1.1  —  193 
Cash and cash equivalents  4.4  —  8 989 
Investment in equity fund  7.3  10  — 
Investment in first-party cell captive  7.3  — 
Liabilities     (70) (20 647)
Interest-bearing debt  6.4  —    (11 617)
Trade and other payables  4.5  —  (9 011)
Shareholders for dividend  9.4  —   (19)
Other financial liabilities  7.3  (70) — 
Forward exchange contracts     (50)   — 
  Firm commitments     (11)   — 
  Interest rate swaps     (9) — 
1 Trade and other receivables are disclosed, excluding prepayments of R317 million (31 March 2024: R413 million) for the Company.
   
 
      Company
2024 Notes  At fair value 
through 
profit or loss 
Rm 
At amortised
cost
Rm 
Classes of financial instruments per statement of financial position      
Assets   205  16 744 
Other investments 7.2.3  141  — 
Trade and other receivables1 4.3  —  5 752 
SMME loans 7.3  —  72 
Loans to subsidiaries 7.2.2  —  9 018 
Other financial assets 7.3  48  — 
  Forward exchange contracts   33  — 
  Interest rate swaps   15  — 
Finance lease receivables 4.1.1  —  38 
Cash and cash equivalents 4.4  (1) 1 864 
Investment in equity fund 7.3  10  — 
Investment in first-party cell captive 7.3  — 
Liabilities   (49) (22 349)
Interest-bearing debt 6.4  —  (14 217)
Trade and other payables 4.5  —     (8 108)
Shareholders for dividend 9.4  —  (24)
Other financial liabilities 7.3  (49)   — 
  Forward exchange contracts   (16) — 
  Firm commitments   (33) — 
1 Trade and other receivables are disclosed, excluding prepayments of R317 million (31 March 2024: R413 million) for the Company.
7.1.3 Fair value of financial instruments
 

Valuation techniques and assumptions applied for the purposes of measuring fair value
The fair value of all financial instruments noted in the statement of financial position approximates their carrying value except as disclosed below.

The fair value of financial instruments is included at the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, or in its absence, the most advantageous market to which the Group has access at that date. The fair value of a liability reflects its non-performance risk. The fair value of cash and short-term deposits, trade and other receivables, contract assets, finance leases, shareholders for dividend and trade and other payables approximate their carrying amounts largely due to the short-term maturities of these instruments and market-related interest rates included in finance lease receivables. Long-term receivables and borrowings are evaluated by the Group based on parameters such as interest rates, specific country factors and the individual creditworthiness of the customer. Based on this evaluation, allowances are taken into account for the expected losses of these receivables. As at the reporting date, the carrying amount of such receivables, net of allowances, are not materially different from their calculated fair values. Fair values of quoted bonds are based on price quotations at the reporting date.

The carrying amount of financial instruments approximates fair value, with the exception of interest-bearing debt (at amortised cost) for the Company and Group, which has a fair value of R11 720 million (31 March 2024: R14 380 million) and a carrying amount of R11 617 million (31 March 2024: R14 217 million).

The fair value of financial assets and financial liabilities that are traded in active markets are based on quoted market prices or dealer price quotations.

For financial assets and liabilities not traded in an active market, a valuation technique is applied to derive the fair value, which takes into account quoted prices for similar or identical liabilities in active markets using observable inputs where necessary.

   
   
Type of financial instrument - Group  Fair value
at 31 March 
2025 
Rm 
Valuation technique  Significant inputs 
Derivative assets  63  Discounted cash flows  Yield curves
Derivative liabilities  (101)    Market interest rates 
Investment in FutureMakers entities  96  Discounted cash flows  Cash flow forecasts and market-related discount rates 
Investment in equity fund  10  Discounted cash flows  Cash flow forecasts and market-related discount rates 
Investment in first-party cell captive  Discounted cash flows  Cash flow forecasts and market-related discount rates 
Contingent consideration (refer to note 6.5) (36) Discounted cash flows  Weighted average cost of capital 
Interest-bearing debt  (11 720) Discounted cash flows and quoted bond prices  Market interest rates 
   
 

Fair value hierarchy

The following table presents the Group's assets and liabilities that are measured/disclosed at fair value at reporting date. The different levels have been defined as follows:

Level 1: Quoted prices in active markets for identical assets or liabilities.
Level 2: Inputs other than quoted prices that are observable for the asset or liability.
Level 3: Inputs for the asset or liability that are not based on observable market data.

There were no transfers between levels in the current financial year.

   
 
        Group  
31 March 2025  Notes Total 
Rm 
Level 1 
Rm 
Level 2 
Rm 
Level 3 
Rm 
Assets measured at fair value                 
Derivative assets                
  Forward exchange contracts  7.3 35  —  35  — 
  Firm commitments  7.3 28  —  28  — 
Investment in FutureMakers entities  7.2.3 96  —  —  96 
Investment in equity fund  7.3 10  —  —  10 
Investment in first-party cell captive  7.3 —  — 
Liabilities measured at fair value                 
Derivative liabilities                
  Forward exchange contracts  7.3 (61) —  (61) — 
  Firm commitments  7.3 (31) —  (31) — 
  Interest rate swaps  7.3 (9) —  (9) — 
Contingent consideration  7.1.2 (36) —  —  (36)
Liabilities measured at amortised cost                 
Interest-bearing debt1  6.4 (11 720) —  (11 720) — 
   
 
31 March 2024               
Assets measured at fair value                 
Derivative assets                
  Forward exchange contracts  7.3 35  —  35  — 
  Firm commitments  7.3 —  — 
  Interest rate swaps  7.3 15  —  15  — 
Investment made by FutureMakers  7.2.3 96  —  —  96 
Investment in equity fund  7.3 10  —  —  10 
Investment in first-party cell captive  7.3 —  — 
Liabilities measured at fair value                 
Derivative liabilities                
  Forward exchange contracts  7.3 (21) —  (21) — 
  Firm commitments  7.3 (55) —  (55) — 
Liabilities measured at amortised cost                 
Interest-bearing debt1  6.4 (14 380) —  (14 380) — 
1 The carrying amount of interest-bearing debt is R11 617 million (31 March 2024: R14 217 million) for the Group. Interest-bearing debt is measured at amortised cost, however it is included in the fair value hierarchy table above to achieve the IFRS 13 disclosure requirements relating to the disclosure of fair value.
   
 
        Company 
2025  Notes Total 
Rm 
Level 1 
Rm 
Level 2 
Rm 
Level 3 
Rm 
Assets measured at fair value                 
Derivative assets                
  Forward exchange contracts  7.3 22  —  22  — 
  Firm commitments  7.3 24  —  24  — 
Investment in equity fund  7.3 10  —  —  10 
Investment in first-party cell captive  7.3 —  — 
Liabilities measured at fair value                 
Derivative liabilities                
  Forward exchange contracts  7.3 (50) —  (50) — 
  Firm commitments  7.3 (11) —  (11) — 
  Interest rate swaps  7.3 (9) —  (9) — 
Liabilities measured at amortised cost                 
Interest-bearing debt1  6.4 (11 720) —  (11 720) — 
   
 
2024          
Assets measured at fair value          
Derivative assets          
  Forward exchange contracts 7.3 33  —  33  — 
  Interest rate swaps 7.3 15  —  15  — 
Investment in equity fund 7.3 10  —  —  10 
Investment in first-party cell captive 7.3 —  — 
Liabilities measured at fair value          
Derivative liabilities          
  Forward exchange contracts 7.3 (16) —  (16) — 
  Firm commitments 7.3 (33) —  (33) — 
Liabilities measured at amortised cost          
Interest-bearing debt1 6.4 (14 380) —  (14 380) — 
1 The carrying amount of interest-bearing debt is R11 617 million (31 March 2024: R14 217 million) for the Group. Interest-bearing debt is measured at amortised cost, however it is included in the fair value hierarchy table above to achieve the IFRS 13 disclosure requirements relating to the disclosure of fair value.
   
7.1.4 Credit risk
 

Significant accounting judgements, estimates and assumptions

Impairment of financial assets (expected credit losses)

Trade receivables and finance lease receivables
IFRS 9 (Financial Instruments) requires the Group to recognise expected credit losses on financial assets that are measured at amortised cost (loans, trade receivables, other receivables and cash and cash equivalents) or at fair value through other comprehensive income, on a lease receivable and on a contract asset, either on a 12-month or lifetime basis.

The Group has elected the simplified approach to recognise lifetime expected losses for its trade receivables and lease receivables as permitted by IFRS 9. The historical loss rates are adjusted when their impact is material to reflect current and forward-looking information on macro-economic factors affecting the ability of the customers to settle the financial asset.

For trade receivables, impairment losses calculated using the simplified approach are calculated using a provision matrix. The provision matrix is a probability-weighted model, which applies an expected loss percentage, based on the net write-off history experienced on receivables, to each ageing category of receivables at the end of each month in order to calculate the total provision to be raised on the receivable balances.

Trade receivables have been grouped together based on similar credit characteristics and a separate expected loss provision matrix has been calculated for each of the categories based on the net loss history associated with the specific category of receivables. Following the adoption of IFRS 9, the Group implemented a process whereby trade receivable balances are only written off when there is no longer any probable recovery on a trade receivable balance.

Whenever a finance lease receivable is billed, the amount is moved from finance lease receivables to trade receivables and forms part of the trade receivables balance. To determine an expected credit loss for the outstanding lease receivables, the total outstanding amounts are proportioned into the various ageing buckets based on the proportions experienced in trade receivables. The same loss rates that are used for the fixed-line trade receivables segment are then applied to the outstanding lease receivables balance to derive the expected loss on finance lease receivables over the lifetime of the instrument. The underlying assumption attached to this is that the exposure to the finance lease balance will realise as the balance is billed to the customer over the lifetime of the instrument and will thus follow the same pattern of expected loss as the trade receivable balance.

Contract assets
The Group has elected the simplified approach to recognise lifetime expected losses for its contract assets, as permitted by IFRS 9. The expected credit loss is calculated as a function of default rate multiplied by the balance of the contract asset. The expected loss is calculated using a probability weighted model, which applies an expected loss percentage based on the net write-off history experienced over the average remaining period of the contract.

Cash and cash equivalents
Expected credit losses on cash and cash equivalents are calculated using the general approach. As cash and cash equivalents are current assets, 12-month and lifetime expected losses are the same. For disclosure purposes, expected credit losses on cash and cash equivalents will be calculated based on a 12-month period if the debtors/bank has low credit risk. Impairment on cash and cash equivalents is calculated at each reporting date. However, no impairment loss is recognised on cash and cash equivalents where the calculated expected credit loss is not material.

Other receivables, loans and financial assets at amortised cost
The Group uses the general approach to calculate expected credit losses on all other receivables, loans and other financial assets that are measured at amortised cost or at fair value through other comprehensive income. The general approach is based on a stage approach – stage one being 12–month expected losses and stage two being lifetime expected losses. Impairments of all other financial assets that are not measured using the simplified approach will be calculated as the difference between the carrying value of the asset and the present value of the expected cash flows, discounted at the original effective interest rate of the instrument.

Forward-looking information consideration
Historical credit loss rates are adjusted by a forward-looking estimate when there is reason to believe that forward-looking information will have a significant impact. Forward-looking information can be based on the future projections of
macro-economics and other available market information. The Group uses macro-economics to calculate a forward-looking top-up.

   
 

Credit risk management
Credit risk, or the risk of financial loss, is the risk that a counterparty will not meet its contractual obligations as they fall due per the stipulated contractual terms. The Group is exposed to credit risk from its operating activities and from investing activities, including deposits with banks and financial institutions. The Group is not exposed to significant concentrations of credit risk as credit limits are set on an individual basis and reviewed annually.

The Group's maximum exposure to credit risk is represented by the gross carrying amount of the financial assets that are exposed to credit risk.

Credit checks are conducted for all customers, except pre-paid customers, when applying for new services and on an ongoing basis, where appropriate.

Credit risk from balances with banks and financial institutions is managed by the Group's treasury department in accordance with the Group's policy. Investments of surplus funds are made only with approved counterparties and within credit limits assigned to each counterparty. Counterparty credit limits are reviewed annually or when the need arises. The limits are set to minimise the concentration of risks and therefore mitigate financial loss through potential counterparty failure.

The Group and Company have the following types of assets that are subject to the expected credit loss model:

  • Trade receivables from the Group's ordinary activities;
  • Contract assets;
  • Finance lease receivables;
  • Other receivables;
  • Loans;
  • Cash and cash equivalents; and
  • Restricted cash.
 

The maximum exposure to credit risk for financial assets at the reporting date by type of instrument and counterparty was:

 
    Group - Carrying amount Company - Carrying amount
    2025 
Rm 
2024 
Rm 
2025 
Rm 
2024 
Rm 
Trade receivables (refer to note 4.3 ) 5 913  6 174  3 902  3 874 
Telkom SA 9 221  9 161  7 046  6 698 
  Business and residential 4 555  4 425  4 273  4 027 
  Global, corporate and wholesale 3 946  3 960  2 068  1 906 
  Government 697  774  705  765 
  Other customers 23  —  — 
BCX subsidiaries - External 210  208  —  — 
Impairment of trade receivables (refer to note 4.3 ) (3 518) (3 195) (3 144) (2 824)
Contract assets (refer to note 3.2.4.1) 2 344  2 204  2 344  2 204 
  Gross contract assets 3 085  2 808  3 085  2 808 
  Impairment of contract assets (refer to note 3.2.4.1) (741) (604) (741) (604)
Subtotal for trade receivables and contract assets 8 257  8 378  6 246  6 078 
Other receivables (refer to note 4.3 ) 1 110  1 079  1 417  1 878 
  Gross other receivables 1 132  1 101  1 439  1 900 
  Impairment of other receivables (refer to note 4.3 ) (22) (22) (22) (22)
Loans to Openserve (refer to note 7.2.2 ) —  —  8 712  8 662 
  Loans granted to Openserve —  —  8 743  8 719 
  Accumulated impairment of Openserve loans —  —  (31) (57)
SMME loans (refer to note 7.3 ) 77  72  77  72 
  SMME loans granted 77  78  77  78 
  Impairment of SMME loans —  (6) —  (6)
Derivatives (refer to note 7.3 ) 63  36  46  33 
Other investments (refer to note 7.2.3 ) 96  96  —  — 
Finance lease receivables (refer to note 4.1.1) 464  615  193  48 
Cash and cash equivalents (refer to note 4.4 ) 11 054  3 747  8 989  1 863 
Restricted cash 23  17  —  — 
    21 144  14 040  25 680  18 634 
 

Impairment of financial assets

The Group's approach and methodology when calculating expected credit losses under IFRS 9 are shown in the sub-sections below. Refer to note 4.3  for the reconciliation of the expected credit loss balances recognised.

Trade receivables and contract assets
The Group's receivables are split between different customer segments. Lifetime expected credit losses are calculated per segment for trade receivables using the simplified approach as the instruments do not contain a significant financing component. This is calculated using a provision matrix which has been derived from the Group's historical ageing and write-off data by considering the expected provision of a debtor based on its age at the end of the reporting period, as well as a provision being raised for the debtor based on the likelihood of it ending up in the ageing category where the instrument is likely to be written off.

For contract asset debtors, the Group uses loss rates from the trade receivables ageing analysis. These are not applied at a segment level, but an average loss rate is calculated per ageing bucket, evenly weighting the various segments and applying these across the contract asset debtors.

Application of forward-looking information

The Group calculated expected credit losses on trade receivables, finance lease receivables, contract assets, cash and cash equivalents, and other receivables and loans, based on the IFRS 9 principles. In the current year, fuel prices and interest rates decreased and a more positive outlook is predicted thereby alleviating customer distress. Based on the above, the Group did not adjust the expected credit loss rates for forward-looking information as the impact was determined to be immaterial.

Post write-off recoveries

The Company's receivable and contract assets' book data indicates that a large proportion of recoveries relative to the write-off came through subsequent to an account being written off. Post write-off recoveries are considered in the expected credit loss model to better reflect the appropriate customer credit risk view.

Post write-off recoveries

The Company's receivable and contract assets' book data indicates that a large proportion of recoveries relative to the write-off came through subsequent to an account being written off. Post write-off recoveries are considered in the expected credit loss model to better reflect the appropriate customer credit risk view.

Default

Financial assets are in default when contractual payments are 90 days past due the contractual payment terms. This term of 90 days past due is viewed as appropriate considering the Group's collection processes, the volume of customers, as well as the customer relationship experience.

 
  Group - Carrying amount Company - Carrying amount
Impairment of receivables, contract assets and loans 2025 
Rm 
2024 
Rm 
2025 
Rm 
2024 
Rm 
Impairment of receivables (refer to note 4.3 ) (838) (1 285) (849) (1 048)
Impairment of contract assets (refer to note 3.2.4.1) (375) (397) (375) (397)
Impairment of finance lease receivables (refer to note 4.1.1)1 (129) —  —  — 
Impairment reversal of Openserve loans (refer to note 7.2.2 ) —  —  25  — 
Impairment of SMME loans (refer to note 7.3 ) —  (6) —  (6)
  (1 342) (1 688) (1 199) (1 451)
1 In the prior year, there was no movement in the impairment of finance lease receivables due to the low credit risks. The increase in the current year is attributable to BCX's finance lease receivables. No changes were recognised in the expected credit loss balance for Telkom Company in the current and prior year.
  Group Company
Post write-off recoveries credited within the impairment of receivables, contract assets and loans 2025 
Rm 
2024 
Rm 
2025 
Rm 
2024 
Rm 
  261  233  261  233 

During the current financial year, R515 million (31 March 2024: R998 million) for Group and R484 million (31 March 2024: R422 million) for Company of trade receivables and R238 million (31 March 2024: R301 million) for Group and Company of contract assets were written-off and are still subject to enforcement activity, such as external debt collection processes and Credit Bureau listing. Refer to notes 4.3  and 3.2.4.1 for details.

  Group - Carrying amount
2025
Group - Carrying amount
2024
The ageing of trade receivables at the reporting date was: Trade 
receivables 
ageing 
Rm 
Allowance 
for expected 
credit losses 
ageing 
Rm 
Average 
expected 
credit loss 
ratio 
Trade 
receivables 
ageing 
Rm 
Allowance 
for expected 
credit losses 
ageing 
Rm 
Average 
expected 
credit loss 
ratio 
Current 4 799  188  3.9  4 618  200  4.3 
21 to 60 days past due 941  228  24.2  1 091  340  31.2 
61 to 90 days past due 281  177  63.0  306  186  60.8 
91 to 120 days past due 234  133  56.8  283  180  63.6 
121 days to 150 days past due 257  180  70.0  294  165  56.1 
151 days to 240 days past due 569  422  74.2  500  428  85.6 
241 days to 330 days past due 417  350  83.9  693  322  46.5 
331 days to 361 days past due 128  107  83.6  170  147  86.5 
361+ days past due 1 805  1 733  96.0  1 414  1 227  86.8 
  9 431  3 518  37.3  9 369  3 195  34.1 
  Company - Carrying amount
2025
Company - Carrying amount
2024
The ageing of trade receivables at the reporting date was: Trade 
receivables 
ageing 
Rm 
Allowance 
for expected 
credit losses 
ageing 
Rm 
Average 
expected 
credit loss 
ratio 
Rm 
Trade 
receivables 
ageing 
Rm 
Allowance 
for expected 
credit losses 
ageing 
Rm 
Average 
expected 
credit loss 
ratio 
Current 3 379  137  4.1  3 311  162  4.9 
21 to 60 days past due 603  211  35.0  757  322  42.5 
61 to 90 days past due 214  168  78.5  201  172  85.6 
91 to 120 days past due 177  122  68.9  215  151  70.2 
121 days to 150 days past due 170  159  93.5  159  151  95.0 
151 days to 240 days past due 450  386  85.8  389  365  93.8 
241 days to 330 days past due 355  320  90.1  304  294  96.7 
331 days to 361 days past due 111  100  90.1  154  134  87.0 
361+ days past due 1 587  1 541  97.1  1 207  1 074  89.0 
  7 046  3 144  44.6  6 697  2 825  42.2 

Significant changes within ageing brackets
The decrease in trade receivables and allowance for expected credit loss in the 61 to 90 ageing bracket is due to the increase in collections in Telkom mobile. The increase in the average expected credit loss ratio in the 61 to 90, 121 to 150, 151 to 240 and 241 to 330 ageing brackets is mainly due to the reversal of previously written off debtors as a result of the new post write-off recoveries calculation in Telkom Company.

The increase in gross trade receivables of R62 million for Group was mainly due to an increase in mobile sales. Refer to note 4.3  for the explanation of the movement in expected credit loss.

The movement in the allowance for impairment in respect of trade receivables during the year is disclosed in note 4.3. Included in the allowance for impairment are individually impaired receivables with a balance of R440 million (31 March 2024: R462 million) for Group and R204 million (31 March 2024: R209 million) for Company, which have been identified as unable to service their debt obligation. The impairment recognised represents the difference between the carrying amount of these trade receivables and the present value of the future cash flows. The Group does not hold any collateral over these balances.

The Group and Company do not age the contract assets, as none of the amounts related to the contract assets are past due. Telkom uses one rate across all the contract assets and that rate is the average of the contract assets over the average remaining life of the contract assets.

Cash and cash equivalents
As at the reporting date, the Group has not recognised any expected credit losses for cash and cash equivalents. This approach will only be reconsidered should there be a future downgrade of the banks with which the amounts are invested.

7.1.5 Liquidity risk management
 

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group is exposed to liquidity risk as a result of variable cash flows as well as capital commitments of the Group.

The Group's treasury department manages liquidity risk in accordance with policies and guidelines formulated by the Group's Executive Committee. In terms of the borrowing requirements, the Group ensures that sufficient facilities exist to meet its immediate obligations. Shortterm liquidity gaps may be funded through undrawn facilities and commercial paper bills.

The table below summarises the maturity profile of the Group's financial liabilities based on undiscounted contractual cash flows at the reporting date.

          Group        
2025 Notes Carrying 
amount 
Rm 
Contractual 
cash flows 
Rm 
0 - 12 
months 
Rm 
1 - 2 years 
Rm 
2 - 3 years 
Rm 
3 - 4 years 
Rm 
4 - 5 years 
Rm 
>5 years 
Rm 
Non-derivative financial liabilities                  
Interest-bearing debt 6.4 11 617  15 031  3 045  2 974  3 569  795  1 371  3 277 
Lease liabilities 6.3.2 6 920  7 540  1 965  1 738  1 444  1 183  604  606 
Trade and other payables 4.5 9 944  9 944  9 944  —  —  —  —  — 
Shareholders for dividend 9.4 19  19  19  —  —  —  —  — 
Asset finance payables 7.3 360  443  190  138  82  30  — 
Contingent consideration 7.1.2 36  41  11  30  —  —  —  — 
Supplier finance arrangements 7.3 94  94  94  —  —  —  —  — 
Derivative financial liabilities         —      —   
Interest rate swaps 7.3 —  —  —  —  — 
Firm commitments 7.3 31  31  31  —  —  —  —  — 
Forward exchange contracts 7.3 61  61  61  —  —  —  —  — 
    29 091  33 213  15 369  4 880  5 095  2 008  1 978  3 883 
  Group
2024 Notes Carrying 
amount 
Rm 
Contractual 
cash flows 
Rm 
0 - 12 
months 
Rm 
1 - 2 years 
Rm 
2 - 3 years1
Rm 
3 - 4 years1
Rm 
4 - 5 years1
Rm 
>5 years 
Rm
Non-derivative financial liabilities                  
Interest-bearing debt 6.4 14 217  18 161  3 795  3 334  2 892  3 228  1 035  3 877 
Lease liabilities 6.3.2 6 461  8 995  2 965  1 716  1 463  1 153  878  820 
Trade and other payables 4.5 8 996  8 996  8 996  —  —  —  —  — 
Shareholders for dividend 9.4 24  24  24  —  —  —  —  — 
Asset finance payables 7.3 323  357  150  109  98  —  —  — 
Supplier finance arrangements 7.3 172  172  172  —  —  —  —  — 
Derivative financial liabilities         —      —   
Firm commitments 7.3 55  55  55  —  —  —  —  — 
Forward exchange contracts 7.3 21  21  21  —  —  —  —  — 
    30 269  36 781  16 178  5 159  4 453  4 381  1 913  4 697 
1 In the current year, the time band that was previously disclosed as 2 to 5 years has been disaggregated into three time bands, namely 2 to 3 years, 3 to 4 years and 4 to 5 years, to improve liquidity disclosure. The comparative has been re-presented for comparability purposes.
          Company        
2025 Notes Carrying 
amount 
Rm 
Contractual 
cash flows 
Rm 
0 - 12 
months 
Rm 
1 - 2 years 
Rm 
2 - 3 years 
Rm 
3 - 4 years 
Rm 
4 - 5 years 
Rm 
>5 years 
Rm 
Non-derivative financial liabilities                  
Interest-bearing debt 6.4 11 617  15 031  3 045  2 974  3 569  795  1 371  3 277 
Lease liabilities 6.3.2 5 375  6 578  1 876  1 690  1 136  852  506  518 
Trade and other payables 4.5 9 011  9 011  9 011  —  —  —  —  — 
Shareholders for dividend 9.4 19  19  19  —  —  —  —  — 
Derivative financial liabilities                  
Interest rate swaps 7.3 —  —  —  —  — 
Firm commitments 7.3 11  11  11  —  —  —  —  — 
Forward exchange contracts 7.3 50  50  50  —  —  —  —  — 
    26 092  30 709  14 021  4 664  4 705  1 647  1 877  3 795 
          Company        
2024 Notes Carrying 
amount 
Rm 
Contractual 
cash flows 
Rm 
0 - 12 
months 
Rm 
1 - 2 years 
Rm 
2 - 3 years1
Rm 
3 - 4 years1
Rm 
4 - 5 years1
Rm 
>5 years 
Rm 
Non-derivative financial liabilities                  
Interest-bearing debt 6.4 14 217  18 161  3 795  3 334  2 892  3 228  1 035  3 877 
Lease liabilities 6.3.2 5 154  6 296  1 651  1 484  1 268  772  499  622 
Trade and other payables 4.5 8 108  8 108  8 108  —  —  —  —  — 
Shareholders for dividend 9.4 24  24  24  —  —  —  —  — 
Derivative financial liabilities                  
Firm commitments 7.3 33  33  33  —  —  —  —  — 
Forward exchange contracts 7.3 16  16  16  —  —  —  —  — 
    27 552  32 638  13 627  4 818  4 160  4 000  1 534  4 499 
1 In the current year, the time band that was previously disclosed as 2 to 5 years has been disaggregated into three time bands, namely 2 to 3 years, 3 to 4 years and 4 to 5 years, to improve liquidity disclosure. The comparative has been re-presented for comparability purposes.

Supplier finance arrangements (SFA)

Supplier finance arrangement with no extended payment terms

The supplier's participation in the arrangement is entirely at the supplier's discretion. The arrangement allows suppliers to trade invoice and receive funding earlier than the invoice due date. During the current reporting period, invoices amounting to R6 013 million were eligible for SFA and suppliers traded R3 714 million (31 March 2024: R3 674 million), which were paid by the funder to the suppliers. Of the traded invoices, the Group has settled R3 126 million (31 March 2024: R3 884 million) with the funders, while R1 076 million (31 March 2024: R488 million) being due after 31 March 2025. Refer to note 4.5 for details.

Supplier finance arrangement with extended payment terms
In this arrangement, BCX enters into an agreement with the financier and the financier pays the supplier based on the payment terms (30 days) and BCX repays the financier at a later date (90 days). These SFAs are subject to credit limits approved by the financier. Refer to note 7.3  for details.

During the current reporting period, the financier has paid the supplier invoices amounting to R514 million (31 March 2024: R688 million), representing the full amount subject to this type of SFA, of which BCX has settled R592 million (31 March 2024: R733 million) within the current financial period, with R94 million (31 March 2024: R172 million) being due after 31 March 2025.

   
7.1.6 Market risk
 

Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. The objective of market risk management is to manage and control market risk exposure. Market risks comprise four types of risk: interest rate risk, currency risk, commodity price risk and other price risk, such as equity risk.

Changes in the market prices have an impact on the values of the underlying derivatives, and an analysis has been prepared on the basis of changes in one variable and, with all other variables remaining constant.

The Financial Stability Board has initiated a fundamental review and reform of the major interest rate benchmarks used globally by financial market participants. This review seeks to replace existing interbank offered rates with alternative risk-free rates to improve market efficiency and mitigate systemic risk across financial markets. The South African Reserve Bank (SARB) has indicated its intention to move away from the the Johannesburg Interbank Average Rate (JIBAR) and to create an alternative reference rate for South Africa. The SARB has indicated its initial preference for the adoption of the South African Rand Overnight Index Average (ZARONIA) as the preferred unsecured candidate to replace JIBAR in cash and derivative instruments. In November 2023, the SARB designated ZARONIA as the successor rate to replace JIBAR. The observation period for ZARONIA ended on 3 November 2023 and the SARB has indicated that market participants may use the published ZARONIA as a reference rate in pricing financial contracts going forward.

The SARB published an update on the JIBAR transition plan on 6 May 2024. The plan defines a transition path for the South African market defined along three key pillars. The transition plan maps out a clear and achievable strategy for creating robust demand for trading ZARONIA derivatives and ultimately catalysing the broader adoption of ZARONIA. Management continues to monitor the developments in this regard in order to determine the future impact on the Group.

Interest rate risk management
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. Interest rate risk arises from the repricing of the Group's forward cover and floating rate debt as well as incremental funding or new borrowings and refinancing of existing borrowings.

The Group's policy is to manage interest cost through the utilisation of a mix of fixed and floating rate debt. In order to manage this mix in a cost efficient manner and to hedge specific exposure in the interest rate repricing profile of the existing borrowings, the Group makes use of interest rate swaps. Fixed rate debt represents approximately 22% (2024: 32%) of the total debt. The debt has been maintained to limit the Group's exposure to interest rate increases. During the current year, management did not meet the target of fixed/floating debt because it was not an optimal time to take debt at a fixed interest rate, however, the interest rate risk was managed by obtaining more favourable and cost effective debt at a floating rate. This is part of the Treasury policy to manage interest rate risk.

The targeted fixed/floating debt ratio is 30:70, but it can be adjusted to market conditions. In a scenario of low interest rates, a higher ratio may be established.

The table below summarises the interest rate swaps outstanding as at the reporting date:

  Group Company
  Average 
maturity 
Notional 
amount 
Rm 
Average 
maturity 
Notional 
amount 
Rm 
2025        
Interest rate swaps outstanding        
Pay fixed and receive floating 1.26 years  1 500  1.26 years  1 500 
2024        
Interest rate swaps outstanding        
Pay fixed and receive floating 1.38 years  2 777  1.38 years  2 777 

The floating rate is based on the three-month JIBAR, and is settled quarterly in arrears. The interest rate swaps are used to manage interest rate risk on debt instruments. The South African financial market is transitioning from the JIBAR to the ZARONIA. The SARB is spearheading the transition from JIBAR to a new benchmark reference rate by 2026.

The Group is closely monitoring the SARB's transition guidelines and critical milestones leading to the formal cession of JIBAR, and is in the process of initiating a project team that will be responsible for determining the impact on all the affected contracts and assessing the system change requirements as the transition plan advances.

Foreign currency exchange rate risk management
Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign exchange rates. The Group's foreign currency exposure arises in its procurement environment where opex and capex items are procured from international suppliers. The Group manages its foreign currency exchange rate risk by hedging all identifiable exposures via various financial instruments suitable to the Group's risk exposure.

The Group enters into forward exchange contracts to hedge foreign currency exposure of the Group's operations and liabilities.

Refer to note 7.3  for the balances recognised relating to hedging instruments and hedged items.

The following table details the forward exchange contracts outstanding at the reporting date:

  Group Company
Purchased Foreign 
contract 
value 
Contract 
value 
Rm 
Foreign 
contract 
value 
Contract 
value 
Rm 
2025        
Currency        
United States dollar 183  3 367  163  2 991 
Euro 18  357  13  254 
British pound sterling1 —  — 
Chinese yuan 52  132  52  132 
Swiss franc1 —  — 
    3 859    3 379 
2024        
Currency        
United States dollar 129  2 451  111  2 098 
Euro 167  133 
British pound sterling1 13  — 
Chinese yuan 45  117  45  117 
    2 748    2 349 
1 Foreign currency amount is less than one million and is disclosed as zero due to rounding to the nearest million.
  Group Company
Sold Foreign 
contract 
value 
Contract
value
Rm
Foreign
contract
value
m
Contract
value
Rm
2025        
Currency        
United States dollar 34  44  808 
Euro —  —  11  225 
Chinese yuan —  —  52  132 
    34    1 165 
         
2024    
Currency        
United States dollar 34  34  645 
Euro —  —  131 
Chinese yuan —  —  43  114 
    34    890 

The Group has various monetary assets and liabilities in currencies other than the parent company's functional currency. The following table represents the net currency exposure (net carrying amount of foreign denominated monetary assets and liabilities) of the Group according to the different foreign currencies.

  Group Company
  Euro 
Rm 
United 
States 
dollar 
Rm 
Chinese 
yuan 
Rm 
British 
pound 
sterling 
Rm 
Euro 
Rm 
United 
States 
dollar 
Rm 
Chinese 
yuan 
Rm 
2025              
Net foreign currency monetary assets/(liabilities)              
Functional currency of company operation              
South African rand (87) (1 155) (25) (7) (28) (855) — 
2024              
Net foreign currency monetary assets/(liabilities)              
Functional currency of company operation              
South African rand (3) (1 058) (32) (1) (1) (718) (3)

Sensitivity analysis

Interest rate risk
An interest rate sensitivity analysis is based on an increase or decrease of 1% (100 basis points) in the South African market interest rates and the prevailing information as at the reporting date.

The analysis assumes that all other variables remain constant. The analysis and changes in interest rates are performed on the same basis as was used in prior years.

If interest rates had been 100 basis points higher/lower and all other variables were held constant, the profit/loss for the year ended 31 March 2025 would decrease/increase by R13 million (31 March 2024: decrease/increase by R54 million) for the Group and R27 million (31 March 2024: decrease/ increase by R40 million) for the Company.

The following table illustrates the sensitivity to a 100 basis points (1%) change in the interest rates on profit/loss before taxes, with all other variables held constant:

   Group movement  Company movement 
Classes of financial instruments per statement of financial position  + 1% 
Profit 
Rm 
- 1% 
Profit 
Rm 
+ 1% 
Profit 
Rm
 
- 1% 
Profit 
Rm
 
2025 
Assets 
Other financial assets  (2) (2)
Forward exchange contracts  (2) (2)
Cash and cash equivalents  13  (13) —  — 
Finance lease receivables  (4) —  — 
Liabilities 
Other financial liabilities  (21) 21  (18) 18 
Interest rate swaps  (15) 15  (15) 15 
Forward exchange contracts  (3) (3)
Asset finance payable  (3) —   
Interest-bearing debt  (11) 11  (11) 11 
(13) 13  (27) 27 
2024 
Assets 
Other financial assets  48  (48) 31  (31)
Forward exchange contracts  (3) (2)
Interest rate swaps  10  (10) —  — 
Cash and cash equivalents  29  (29) 29  (29)
Finance lease receivables  (6) —  — 
Liabilities 
Other financial liabilities  (3) —  — 
Asset finance payable  (3) —  — 
Interest-bearing debt  (9) (9)
54  (54) 40  (40)

Foreign exchange currency risk
The foreign currency sensitivity analysis is based on a 10% strengthening or weakening of the rand against all currencies from the rates applicable and prevailing information as at the reporting date.

If foreign exchange rates had been 10% higher/lower and all other variables were held constant, the Group and Company's profit/loss for the year ended 31 March 2025 would increase/(decrease) by R49 million for Group (31 March 2024: increase/(decrease) by R78 million) and R49 million for Company (31 March 2024: increase/(decrease) by R78 million).

The following table illustrates the sensitivity to a 10% change in the exchange rates before taxes, with all other variables held constant:

 

     Group  Company 
Classes of financial instruments per statement of financial position  + 10% 
movement 
(Depreciation)
Rm 
- 10% 
movement 
(Appreciation)
Rm 
+ 10% 
movement 
(Depreciation)
Rm 
- 10% 
movement 
(Appreciation)
Rm 
2025             
Assets             
Other financial assets  331  (331) 331  (331)
  Firm commitments  229  (229) 229  229)
  Forward exchange contracts  102  (102) 102  (102)
Liabilities             
Other financial liabilities  (380) 380  (380) 380 
  Firm commitments  (98) 98  (98) 98 
  Forward exchange contracts  (282) 282  (282) 282 
     (49) 49  (49) 49 
2024             
Assets             
Other financial assets  214  (214) 214  (214)
  Forward exchange contracts  214  (214) 214  (214)
Liabilities             
Other financial liabilities  (136) 136  (136) 136 
  Firm commitments  (66) 66  (66) 66 
  Forward exchange contracts  (70) 70  (70) 70 
     78  (78) 78  (78)
7.1.7 Equity price risk
 

The Group's investments are susceptible to market price risk arising from uncertainties about the future values of the investment securities. Changes in the fair value of equity securities held by the Group will fluctuate because of changes in market prices caused by factors specific to the individual equity issuer, or factors affecting all similar equity securities traded on the market. The Group is not exposed to commodity price risk. The Group manages the equity price risk through diversification and placing limits on individual and total equity instruments. Reports on the equity portfolio are submitted to the Group's senior management on a regular basis. The Group's Board reviews and approves all equity investment decisions above R100 million.

At the reporting date, the total amount for local equity investments was R105 million (31 March 2024: R102 million). A 10% increase (31 March 2024: 10% increase) in the local equity portfolios at the reporting date would have increased profit or loss by R10 million (31 March 2024: R10 million) before tax. An equal and opposite change would have decreased profit or loss. A 10% fluctuation represents management's assessment of the reasonably possible changes in equity prices.

There will be no other impact on equity, as the equity securities are classified as at FVTPL. The analysis assumes that all other variables remain constant and is performed on the same basis as in the prior year.

7.1.8 Capital management
 

The Group's policy is to manage the capital structure to ensure maximisation of shareholders' return, growth and ability to meet its obligations. Capital comprises equity and net debt, which is monitored using, inter alia, a net debt to EBITDA ratio.

Net debt is defined as interest-bearing debt and credit facilities utilised, less restricted cash and cash and cash equivalents. EBITDA is defined as earnings before investment income and finance cost (which includes gains and losses on foreign exchange transactions), tax, depreciation, amortisation and write-offs, impairments and losses of property, plant and equipment and intangible assets, and is also presented inclusive of interest revenue and interest on overdue accounts.

The net debt (excluding lease liabilities) to EBITDA at reporting date was as follows:

  Group Company
  31 March 
2025 
Rm  
31 March 
2024 
Rm 
31 March 
2025 
Rm 
31 March 
2024 
Rm 
Non-current portion of interest-bearing debt 9 368  11 535  9 368  11 535 
Current portion of interest-bearing debt 2 249  2 682  2 249  2 682 
Less: Cash and cash equivalents (11 054) (3 747) (8 989) (1 863)
Less: Restricted cash (23) (17) —  — 
Net debt 540  10 453  2 628  12 354 
EBITDA 11 014  9 428  10 433  4 385