7. Financial risk
7.1 Financial instruments and risk management
 

Summary of material accounting policies

Recognition and initial measurement
Financial instruments are recognised when the Group becomes a party to the contractual arrangements.

All financial instruments, except trade receivables, are initially recognised at fair value plus or minus, in the case of financial assets and liabilities not at fair value through profit or loss (FVTPL), transaction costs that are directly attributable to the acquisition or issue. All regular way transactions are accounted for on the settlement date. Regular way purchases or sales are purchases or sales of financial assets that require delivery of assets within the period generally established by regulation or convention in the marketplace.

Classification and subsequent measurement

Financial assets: classification and subsequent measurement
The Group classifies financial assets on initial recognition as measured at amortised cost or FVTPL on the basis of the Group's business model for managing the financial asset and the cash flow characteristics of the financial asset. Refer to note 7.1.2 for the classes of financial instruments.

Financial assets are subsequently measured at amortised cost where they are held with the objective to collect contractual cash flows that are solely payments of the principal amount outstanding and interest on the outstanding amount. These include cash and cash equivalents, trade and other receivables and loans to subsidiaries.

All other financial assets not measured at amortised cost, as described above, are subsequently measured at FVTPL. These include other investments.

Financial liabilities: classification and subsequent measurement
Financial liabilities are classified as measured at amortised cost or FVTPL. Financial liabilities at FVTPL are stated at fair value, with any gains or losses arising on changes in fair value recognised in profit or loss to the extent that they are not part of a designated hedging relationship. The net gain or loss recognised in profit or loss incorporates any interest paid on the financial liabilities. Financial liabilities at amortised cost are initially recognised at fair value less transaction costs and are thereafter carried at amortised cost using the effective interest method. Any gain or loss on derecognition of the financial liabilities is also recognised in profit or loss.

Offsetting of financial instruments
Financial assets and liabilities are offset and the net amount presented in the statement of financial position when, and only when, the Group currently has a legally enforceable right to set off the amounts and it intends either to settle them on a net basis or to realise the asset and settle the liability simultaneously.

Derecognition of financial instruments

Financial assets
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire, or it transfers the right to receive the contractual cash flows in a transaction in which substantially all of the risk and rewards of ownership of the financial asset are transferred, or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership and it does not retain control of the financial asset.

The Group accounts for the transfer or factoring of the financial asset to the third parties as follows:

  • If the entity transfers substantially all the risks and rewards of ownership of the financial asset, then the Group derecognises the financial asset.
  • If the entity retains substantially all the risks and rewards of ownership, then the Group continues to recognise the financial asset.

Where the Group retains the right to service the derecognised financial asset for a fee, service fees are accounted for as follows:

  • If the fee to be received is not expected to compensate the Group adequately for performing the servicing, a servicing liability for the servicing obligation shall be recognised at its fair value. If the fee to be received is expected to be more than adequate compensation for the servicing, a servicing asset shall be recognised for the servicing right at an amount determined on the basis of an allocation of the carrying amount of the larger financial asset. Where the benefits of servicing approximately compensate the service provider for its servicing responsibilities, there is no servicing asset or liability and the service contract's fair value is zero.

Financial liabilities
The Group derecognises a financial liability when its contractual obligations are discharged or cancelled or expire. The Group also derecognises a financial liability when its terms are modified and the cash flows of the modified liability are substantially different, in which case a new financial liability based on the modified terms is recognised at fair value.

On derecognition of a financial asset or liability, the difference between the consideration and the carrying amount on the settlement date is included in finance charges and fair value movements for the year.

Hedge accounting
The Group uses derivative financial instruments to hedge its foreign currency risks and interest rate risks. The Group uses forward exchange contracts to hedge foreign currency exposures that arise from foreign currency commitments due within 12 months. Interest rate swaps are used to manage the risks arising from interest-bearing debt with floating interest rates. The Group does not enter into derivative contracts for speculative purposes but rather to manage the associated financial risks. Derivative financial instruments, including forward currency contracts that are designated as hedging instruments in an effective hedge, are initially recognised at fair value on the date on which a derivative contract is entered into. Telkom applies fair value hedge accounting for firm commitments. The Group has elected to continue applying the hedge accounting requirements of IAS 39.

For fair value hedges, the designated hedging instruments and firm commitments are subsequently remeasured at fair value at each reporting date. The gain or loss relating to both the effective and ineffective portion of hedging instruments is recognised immediately in profit or loss on remeasurement. When a firm commitment is designated as a hedged item, the subsequent cumulative change in the fair value of the firm commitment attributable to the hedged risk is recognised as an asset or liability with a corresponding gain or loss recognised in profit or loss.

7.1.1 Financial risk management objectives and policies

The Group's principal financial liabilities, other than derivatives, comprise interest-bearing debt, lease liabilities, trade and other payables and asset finance payables.

The Group has finance lease receivables, cxtrade and other receivables, cash and cash equivalents, restricted cash and derivative assets (included in other financial assets) that arise directly from its operations. The main purpose of the interest-bearing debt is to raise finance for the Group's operations. The Group is exposed to liquidity, credit and market risks. The Group's senior management oversees the management of these risks.

7.1.2 Risk management

Treasury policies, risk limits and control procedures are continuously monitored by the Board through the Audit Committee and Risk Committee.

The Group holds or issues financial instruments to finance its operations, for the investment of short-term funds and to manage currency and interest rate risks. In addition, financial instruments such as trade receivables and payables arise directly from the Group's operations.

The Group finances its operations primarily by a mixture of issued share capital, retained earnings, and long-term and short-term loans. The Group uses derivative financial instruments to manage its exposure to market risks from changes in interest and foreign exchange rates. The derivatives used for this purpose are principally interest rate swaps and forward exchange contracts. The Group applied fair value hedge accounting in the current and prior financial years.

The table below sets out the Group's classification of financial assets and liabilities.

      Group 
      31 March 2026  31 March 2025 
   Notes  At fair value 
through 
profit or loss 
Rm
 
At amortised 
cost 
Rm
 
At fair value 
through 
profit or loss 
Rm 
At amortised 
cost 
Rm 
Classes of financial instruments per statement of financial position                
Assets     279  14 357  176  18 641 
Other investments1  7.2.3  102    96  — 
Trade and other receivables2  4.3    6 021  —  7 023 
SMME loans  7.3    82  —  77 
Other financial assets  7.3  160    63  — 
  Forward exchange contracts     105    35  — 
  Firm commitments     53    28  — 
  Interest rate swaps     2    —  — 
Finance lease receivables  4.1.1    471  —  464 
Cash and cash equivalents  4.4    7 723  —  11 054 
Investment in equity fund  7.3  10    10  — 
Investment in first-party cell captive  7.3  7    — 
Restricted cash       60  —  23 
Liabilities     (216) (15 737) (137) (22 034)
Interest-bearing debt  6.4    (6 593) —  (11 617)
Trade and other payables  4.5    (8 764) —  (9 944)
Shareholders for dividend  9.4    (17) —  (19)
Other financial liabilities  7.3  (186)   (101) — 
  Forward exchange contracts     (140)   (61) — 
  Firm commitments     (23)   (31) — 
  Interest rate swaps     (23)   (9) — 
Contingent consideration  7.1.3  (30)   (36) — 
Asset finance payables  7.3    (302) —  (360)
Supplier finance arrangements  7.3    (61) —  (94)
1 Other investments only include the investments in FutureMakers.
2 Trade and other receivables are disclosed excluding prepayments of R797 million (31 March 2025: R717 million) for the Group.

The table below sets out the Company's classification of financial assets and liabilities.

      Company 
      31 March 2026  31 March 2025 
   Notes  At fair value 
through 
profit or loss 
Rm
 
At amortised 
cost 
Rm
 
At fair value 
through 
profit or loss 
Rm 
At amortised 
cost 
Rm 
Classes of financial instruments per statement of financial position                
Assets     145  19 157  63  23 290 
Trade and other receivables1  4.3    5 087  —  5 319 
SMME loans  7.3    82  —  77 
Loans to subsidiaries  7.2.2    8 752  —  8 712 
Other financial assets  7.3  128    46  — 
  Forward exchange contracts     90    22  — 
  Firm commitments     36    24  — 
  Interest rate swaps     2    —  — 
Finance lease receivables  4.1.1    270  —  193 
Cash and cash equivalents  4.4    4 937  —  8 989 
Investment in equity fund  7.3  10    10  — 
Investment in first-party cell captive  7.3  7    — 
Restricted cash       29  —  — 
Liabilities     (135) (14 853) (70) (20 647)
Interest-bearing debt  6.4    (6 593) —  (11 617)
Trade and other payables  4.5    (8 243) —  (9 011)
Shareholders for dividend  9.4    (17) —  (19)
Other financial liabilities  7.3  (135)   (70) — 
  Forward exchange contracts     (99)   (50) — 
  Firm commitments     (13)   (11) — 
  Interest rate swaps     (23)   (9) — 
1 Trade and other receivables are disclosed excluding prepayments of R346 million (31 March 2025: R317 million) for the Company.
7.1.3 Fair value of financial instruments

Valuation techniques and assumptions applied for the purposes of measuring fair value
The fair value of all financial instruments noted in the statement of financial position approximates their carrying value, except as disclosed below.

The fair value of financial instruments is included at the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, or in its absence, the most advantageous market to which the Group has access at that date. The fair value of a liability reflects its non-performance risk. The fair value of cash and short-term deposits, trade and other receivables, contract assets, finance lease receivables, shareholders for dividend and trade and other payables approximate their carrying amounts largely due to the short-term maturities of these instruments and market-related interest rates included in finance lease receivables. Long-term receivables and borrowings are evaluated by the Group based on parameters such as interest rates, specific country factors and the individual creditworthiness of the customer. Based on this evaluation, allowances are taken into account for the expected losses of these receivables. As at the reporting date, the carrying amount of such receivables, net of allowances, are not materially different from their calculated fair values. Fair values of quoted bonds are based on price quotations at the reporting date.

The carrying amount of financial instruments approximates fair value, with the exception of interest-bearing debt (at amortised cost) for the Company and Group, which has a fair value of R6 680 million (31 March 2025: R11 720 million) and a carrying amount of R6 593 million (31 March 2025: R11 617 million).

The fair value of financial assets and financial liabilities that are traded in active markets are based on quoted market prices or dealer price quotations.

For financial assets and liabilities not traded in an active market, a valuation technique is applied to derive the fair value, which takes into account quoted prices for similar or identical liabilities in active markets using observable inputs where necessary.

Type of financial instrument - Group Fair value at
31 March
2026
Rm
  Valuation technique Significant inputs
Derivative assets 160   Discounted cash flows Yield curves and market interest rates
Derivative liabilities (186)
Investment in FutureMakers entities 102   Net asset value Assets and liabilities
Investment in equity fund 10   Discounted cash flows Cash flow forecasts and market-related discount rates
Investment in first-party cell captive 7   Discounted cash flows Cash flow forecasts and market-related discount rates
Contingent consideration (refer to note 6.5) (30)   Discounted cash flows Weighted average cost of capital
Interest-bearing debt (6 680)   Discounted cash flows and quoted bond prices Market interest rates

Fair value hierarchy
The following table presents the Group's assets and liabilities that are measured/disclosed at fair value at reporting date. The different levels have been defined as follows:

Level 1: Quoted prices in active markets for identical assets or liabilities.
Level 2: Inputs other than quoted prices that are observable for the asset or liability.
Level 3: Inputs for the asset or liability that are not based on observable market data.

There were no transfers between levels in the current financial year.

     Group
31 March 2026  Notes  Total
Rm 
Level 1
Rm 
Level 2
Rm 
Level 3
Rm 
Assets measured at fair value           
Derivative assets           
  Forward exchange contracts 7.3  105 — 105 — 
  Firm commitments 7.3  53 — 53 — 
  Interest rate swaps 7.3  — — 
Investment in FutureMakers entities 7.2.3  102 — — 102 
Investment in equity fund 7.3  10 — — 10 
Investment in first-party cell captive 7.3  — — 
Liabilities measured at fair value       
Derivative liabilities       
  Forward exchange contracts 7.3  (140)— (140)— 
  Firm commitments 7.3  (23)— (23)— 
  Interest rate swaps 7.3  (23)— (23)— 
Contingent consideration  7.1.2  (30)— — (30)
Liabilities measured at amortised cost       
Interest-bearing debt1 6.4  (6 680)— (6 680)— 
           
31 March 2025           
Assets measured at fair value           
Derivative assets           
  Forward exchange contracts  7.3 35 — 35 — 
  Firm commitments  7.3 28 — 28 — 
Investment made by FutureMakers  7.2.3 96 — — 96 
Investment in equity fund  7.3 10 — — 10 
Investment in first-party cell captive  7.3 — — 
Liabilities measured at fair value        
Derivative liabilities        
  Forward exchange contracts  7.3 (61)— (61)— 
  Firm commitments  7.3 (31)— (31)— 
  Interest rate swaps  7.3 (9)— (9)— 
Liabilities measured at amortised cost        
Interest-bearing debt1  6.4 (11 720)— (11 720)— 
1 The carrying amount of interest-bearing debt is R6 593 million (31 March 2025: R11 617 million) for the Company. Interest-bearing debt is measured at amortised cost, however it is included in the fair value hierarchy table above to achieve the IFRS 13 disclosure requirements relating to the disclosure of fair value.
    Company
31 March 2026  Notes  Total
Rm 
Level 1
Rm 
Level 2
Rm 
Level 3
Rm 
Assets measured at fair value           
Derivative assets           
  Forward exchange contracts 7.3 90 — 90 — 
  Firm commitments 7.3 36 — 36 — 
  Interest rate swaps 7.3 — — 
Investment in equity fund 7.3 10 — — 10 
Investment in first-party cell captive 7.3 — — 
Liabilities measured at fair value      
Derivative liabilities      
  Forward exchange contracts 7.3(99)— (99)— 
  Firm commitments 7.3 (13)— (13)— 
  Interest rate swaps 7.3 (23)— (23)— 
Liabilities measured at amortised cost      
Interest-bearing debt1 6.4 6 680 — 6 680 — 
           
31 March 2025           
Assets measured at fair value           
Derivative assets           
  Forward exchange contracts  7.3 22 — 22 — 
  Firm commitments  7.3 24 — 24 — 
Investment in equity fund  7.3 10 — — 10 
Investment in first-party cell captive  7.3 — — 
 Liabilities measured at fair value        
Derivative liabilities        
  Forward exchange contracts  7.3 (50)— (50)— 
  Firm commitments  7.3 (11)— (11)— 
  Interest rate swaps  7.3 (9)— (9)— 
Liabilities measured at amortised cost        
Interest-bearing debt1  6.4 (11 720)— (11 720)— 
1 The carrying amount of interest-bearing debt is R6 593 million (31 March 2025: R11 617 million) for the Company. Interest-bearing debt is measured at amortised cost, however it is included in the fair value hierarchy table above to achieve the IFRS 13 disclosure requirements relating to the disclosure of fair value.
7.1.4 Credit risk

Significant accounting judgements, estimates and assumptions

Impairment of financial assets (expected credit losses)

Trade receivables and finance lease receivables
IFRS 9 (Financial Instruments) requires the Group to recognise expected credit losses on financial assets that are measured at amortised cost (loans, trade receivables, other receivables and cash and cash equivalents) or at fair value through other comprehensive income, on a lease receivable and on a contract asset, either on a 12-month or lifetime basis.

The Group has elected the simplified approach to recognise lifetime expected losses for its trade receivables, contract assets and finance lease receivables as permitted by IFRS 9. The historical loss rates are adjusted when their impact is material to reflect current and forward-looking information on macro-economic factors affecting the ability of the customers to settle the financial asset.

For trade receivables, impairment losses calculated using the simplified approach are calculated using a provision matrix. The provision matrix is a probability-weighted model, which applies an expected loss percentage, based on the net write-off history experienced on receivables, to each ageing category of receivables at the end of each month in order to calculate the total provision to be raised on the receivable balances.

Trade receivables have been grouped together based on similar credit characteristics and a separate expected loss provision matrix has been calculated for each of the categories based on the net loss history associated with the specific category of receivables. Following the adoption of IFRS 9, the Group implemented a process whereby trade receivable balances are only written off when there is no longer any probable recovery on a trade receivable balance.

Whenever a finance lease receivable is billed, the amount is moved from finance lease receivables to trade receivables and forms part of the trade receivables balance. To determine an expected credit loss for the outstanding lease receivables, the total outstanding amounts are proportioned into the various ageing buckets based on the proportions experienced in trade receivables. The same loss rates that are used for the fixed-line trade receivables segment are then applied to the outstanding lease receivables balance to derive the expected loss on finance lease receivables over the lifetime of the instrument. The underlying assumption attached to this is that the exposure to the finance lease balance will realise as the balance is billed to the customer over the lifetime of the instrument and will thus follow the same pattern of expected loss as the trade receivable balance.

Contract assets
The Group has elected the simplified approach to recognise lifetime expected losses for its contract assets, as permitted by IFRS 9. The expected credit loss is calculated as a function of default rate multiplied by the balance of the contract asset. The expected loss is calculated using a probability weighted model, which applies an expected loss percentage based on the net write-off history of historical write-offs for contracts that have completed their term.

Cash and cash equivalents
Expected credit losses on cash and cash equivalents are calculated using the general approach. As cash and cash equivalents are current assets, 12-month and lifetime expected losses are the same. For disclosure purposes, expected credit losses on cash and cash equivalents will be calculated based on a 12-month period if the debtors/bank has low credit risk. Impairment on cash and cash equivalents is calculated at each reporting date. However, no impairment loss is recognised on cash and cash equivalents where the calculated expected credit loss is not material.

Other receivables, loans and financial assets at amortised cost
The Group uses the general approach to calculate expected credit losses on all other receivables, loans and other financial assets that are measured at amortised cost or at fair value through other comprehensive income. The general approach is based on a stage approach - stage one being 12-month expected losses and stage two being lifetime expected losses. Impairments of all other financial assets that are not measured using the simplified approach is calculated as the difference between the carrying value of the asset and the present value of the expected cash flows, discounted at the original effective interest rate of the instrument.

Forward-looking information consideration
Historical credit loss rates are adjusted by a forward-looking estimate when there is reason to believe that forward-looking information will have a significant impact. Forward-looking information can be based on the future projections of macro-economics and other available market information. The Group uses macro-economics to calculate a forward-looking top-up.

Credit risk management
Credit risk, or the risk of financial loss, is the risk that a counterparty will not meet its contractual obligations as they fall due per the stipulated contractual terms. The Group is exposed to credit risk from its operating activities and from investing activities, including deposits with banks and financial institutions. The Group is not exposed to significant concentrations of credit risk as credit limits are set on an individual basis and reviewed annually.

The Group's maximum exposure to credit risk is represented by the gross carrying amount of the financial assets that are exposed to credit risk.

The Group's exposure to credit risk is influenced mainly by the individual characteristics of each type of customer. Management reduces the risk of irrecoverable debt by improving credit management through credit checks and limits. To reduce the risk of counterparty failure, limits are set based on the individual ratings of counterparties by well-known rating agencies. Trade receivables comprise a large and widespread customer base covering residential, business, government, wholesale, global and corporate customer profiles.

Credit checks are conducted for all customers, except pre-paid customers, when applying for new services and on an ongoing basis, where appropriate.

Credit risk from balances with banks and financial institutions is managed by the Group's treasury department in accordance with the Group's policy. Investments of surplus funds are made only with approved counterparties and within credit limits assigned to each counterparty. Counterparty credit limits are reviewed annually or when the need arises. The limits are set to minimise the concentration of risks and therefore mitigate financial loss through potential counterparty failure.

The Group and Company have the following types of assets that are subject to the expected credit loss model:

  • Trade receivables from the Group's ordinary activities
  • Contract assets
  • Finance lease receivables
  • Other receivables
  • Loans
  • Cash and cash equivalents
  • Restricted cash

The maximum exposure to credit risk for assets at the reporting date by type of instrument and counterparty was:

  Group  Company 
   31 March
2026
Rm 
31 March
2025
Rm 
31 March
2026
Rm 
31 March
2025
Rm 
Trade receivables (refer to note 4.3)5 198  5 913  3 865  3 902 
Telkom Group/Telkom SA 8 309  9 221 6 813 7 046 
  Business and residential 3 997  4 555 3 844 4 273 
  Global, corporate and wholesale 3 608  3 946 2 254 2 068 
  Government 701  697 715 705 
  Other customers  23 — — 
BCX subsidiaries - External 195  210 — — 
Impairment of trade receivables (refer to note 4.3)(3 306) (3 518)(2 948)(3 144)
Contract assets (refer to note 3.2.4.1)2 247  2 344 2 247 2 344 
  Gross contract assets 3 044  3 085 3 044 3 085 
  Impairment of contract assets (refer to note 3.2.4.1)(797) (741) (797) (741)
Subtotal for trade receivables and contract assets 7 445 8 257 6 112 6 246 
Other receivables (refer to note 4.3)823  1 110  1 222  1 417 
  Gross other receivables 852  1 132 1 225 1 439 
  Impairment of other receivables (refer to note 4.3)(29) (22)(3)(22)
Loans to Openserve (refer to note 7.2.2)—  — 8 752 8 712 
  Loans granted to Openserve —  — 8 767 8 743 
  Accumulated impairment of Openserve loans —  — (15)(31)
SMME loans (refer to note 7.3)82  77 82 77 
Derivatives (refer to note 7.3)160  63 128 46 
Other investments (refer to note 7.2.3)102  96 — — 
Finance lease receivables (refer to note 4.1.1)471  464 270 193 
Cash and cash equivalents (refer to note 4.4)7 723  11 054 4 937 8 989 
Restricted cash 60  23  29  — 
   16 866  21 144  21 532  25 680 

Impairment of financial assets
The Group's approach and methodology when calculating expected credit losses under IFRS 9 are shown in the sub-sections below. Refer to note 4.3 for the reconciliation of the expected credit loss balances recognised.

Trade receivables and contract assets
The Group's receivables are split between different customer segments. Lifetime expected credit losses are calculated per segment for trade receivables using the simplified approach as the instruments do not contain a significant financing component. This is calculated using a provision matrix which has been derived from the Group's historical ageing and write-off data by considering the expected provision of a debtor based on its age at the end of the reporting period, as well as a provision being raised for the debtor based on the likelihood of it ending up in the ageing category where the instrument is likely to be written off.

For contract asset debtors, the Group uses loss rates from the trade receivables ageing analysis. These are not applied at a segment level, but an average loss rate is calculated per ageing bucket, evenly weighting the various segments and applying these across the contract asset debtors.

Application of forward-looking information
The Group calculated expected credit losses on trade receivables, finance lease receivables, contract assets, cash and cash equivalents, and other receivables and loans, based on the IFRS 9 principles. On 28 February 2026, the United States and Israel began military operations against Iran. This conflict triggered a high increase in prices for commodities like oil, gas and fertiliser and broad losses across equity, bond and currency markets. These increases negatively impact the South African inflation and Gross Domestic Product (GDP) outlook. Given that the Group mainly operates in South Africa, a forward-looking adjustment of 0.5% to 1.5% of the exposure based on the outlook of the inflation and GDP has been recognised in trade and other receivables and contract assets in the current year.

Post write-off recoveries
The Company's receivable and contract assets' book data indicates that a large proportion of recoveries relative to the write-off came through subsequent to an account being written off. Post write-off recoveries are considered in the expected credit loss model to better reflect the appropriate customer credit risk view.

Default
Financial assets are in default when contractual payments are 90 days past due the contractual payment terms. This term of 90 days past due is viewed as appropriate considering the Group's collection processes, the volume of customers, as well as the customer relationship experience.

  Group  Company 
Impairment of receivables, contract assets and loans 31 March
2026
Rm 
31 March
2025
Rm 
31 March
2026
Rm 
31 March
2025
Rm 
Impairment of receivables (refer to note 4.3)(616) (838) (610) (849)
Impairment of contract assets (refer to note 3.2.4.1)(396) (375)(396)(375)
Impairment of finance lease receivables (refer to note 4.1.1)(2) (129)(2)— 
Impairment reversal of Openserve loans (refer to note 7.2.2)—  —  15  25 
  (1 014) (1 342)(993) (1 199)
  Group  Company 
Post write-off recoveries credited within the impairment of receivables, contract assets and loans  31 March
2026
Rm 
31 March
2025
Rm 
31 March
2026
Rm 
31 March
2025
Rm 
Post write-off recoveries 258  261  252  261 

During the current financial year, R847 million (31 March 2025: R515 million) for Group and R736 million (31 March 2025: R484 million) for Company of trade receivables and R340 million (31 March 2025: R238 million) for Group and Company of contract assets were written off and are still subject to enforcement activity, such as external debt collection processes and Credit Bureau listing. Refer to notes 4.3 and 3.2.4.1 for details.

  Group Group
   31 March 2026 31 March 2025 
The ageing of trade receivables at the reporting date was:  Trade
receivables
ageing
Rm 
Allowance
for expected
credit losses
ageing
Rm 
Average
expected
credit loss
ratio
Trade
receivables
ageing
Rm 
Allowance
for expected
credit losses
ageing
Rm 
Average
expected
credit loss
ratio
Current 4 561  144  3.2  4 799  188  3.9 
21 to 60 days past due 574  201 35.0 941 228 24.2 
61 to 90 days past due 261  177 67.8 281 177 63.0 
91 to 120 days past due 209  144 68.9 234 133 56.8 
121 days to 150 days past due 203  149 73.4 257 180 70.0 
151 days to 240 days past due 413  349 84.5 569 422 74.2 
241 days to 330 days past due 313  269 85.9 417 350 83.9 
331 days to 361 days past due 111  96 86.5 128 107 83.6 
361+ days past due  1 859  1 777  95.6  1 805  1 733  96.0 
   8 504  3 306  38.9  9 431  3 518  37.3 
  Company Company
   31 March 2026  31 March 2025 
The ageing of trade receivables at the reporting date was:  Trade
receivables
ageing
Rm 
Allowance
for expected
credit losses
ageing
Rm 
Average
expected
credit loss
ratio
Trade
receivables
ageing
Rm 
Allowance
for expected
credit losses
ageing
Rm 
Average
expected
credit loss
ratio
Current 3 573  84  2.4  3 379  137  4.1 
21 to 60 days past due 359  172 47.9 603 211 35.0 
61 to 90 days past due 214  169 79.0 214 168 78.5 
91 to 120 days past due 163  134 82.2 177 122 68.9 
121 days to 150 days past due 131  113 86.3 170 159 93.5 
151 days to 240 days past due 342  320 93.6 450 386 85.8 
241 days to 330 days past due 278  250 89.9 355 320 90.1 
331 days to 361 days past due 96  85 88.5 111 100 90.1 
361+ days past due 1 657  1 621  97.8  1 587  1 541  97.1 
   6 813  2 948  43.3  7 046  3 144  44.6 

Significant changes within ageing brackets
The increase in the 21 to 60 and 151 to 240 ageing bracket for Group and Company is mainly due to the increased coverage rate in the bracket as a result of a higher specific provision in the current year.

The movement in the allowance for impairment in respect of trade receivables during the year is disclosed in note 4.3. Included in the allowance for impairment are individually impaired receivables with a balance of R405 million (31 March 2025: R440 million) for Group and R181 million (31 March 2025: R204 million) for Company, which have been identified as unable to service their debt obligation. The impairment recognised represents the difference between the carrying amount of these trade receivables and the present value of the future cash flows. The Group does not hold any collateral over these balances.

The Group and Company do not age the contract assets, as none of the amounts related to the contract assets are past due. Telkom uses one rate across all contract assets, and that rate is the average write-off of the contract assets that have run their full term.

Cash and cash equivalents
As at the reporting date, the Group has not recognised any expected credit losses for cash and cash equivalents. This approach will only be reconsidered should there be a future downgrade of the banks with which the amounts are invested.

7.1.5 Liquidity risk management

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group is exposed to liquidity risk as a result of variable cash flows as well as capital commitments of the Group.

The Group's treasury department manages liquidity risk in accordance with policies and guidelines formulated by the Group's Executive Committee. In terms of the borrowing requirements, the Group ensures that sufficient facilities exist to meet its immediate obligations. Short-term liquidity gaps may be funded through undrawn facilities and commercial paper bills.

The table below summarises the maturity profile of the Group's financial liabilities based on undiscounted contractual cash flows at the reporting date.

    Group
31 March 2026  Notes  Carrying amount
Rm 
Contractual undiscounted cash flows
Rm 
0 - 12 months
Rm 
1 - 2 years
Rm 
2 - 3 years
Rm 
3 - 4 years
Rm 
4 - 5 years
Rm 
>5 years
Rm 
Non-derivative financial liabilities                   
Interest-bearing debt 6.4 6 593 8 304 2 536 1 551 997 600 912 1 708 
Lease liabilities 6.3.2 7 556 9 206 2 643 2 121 1 791 1 180 644 827 
Trade and other payables 4.5 8 764 8 764 8 764 — — — — — 
Shareholders for dividend 9.4 17 17 17 — — — — — 
Asset finance payables 7.3 302 359 200 121 34 — — 
Contingent consideration 7.1.2 30 30 30 — — — — — 
Supplier finance arrangements 7.3 61 61 61 — — — — — 
 Derivative financial liabilities          
Interest rate swaps 7.3 23 23 23 — — — — — 
Firm commitments 7.3 23 23 23 — — — — — 
Forward exchange contracts 7.3 140 140 140 — — — — — 
    23 509 26 927 14 437 3 793 2 822 1 784 1 556 2 535 
31 March 2025  Notes  Carrying
amount
Rm 
Contractual
undiscounted
cash flows
Rm 
0 - 12 months
Rm 
1 - 2 years
Rm 
2 - 3 years
Rm 
3 - 4 years
Rm 
4 - 5 years
Rm 
>5 years
Rm 
Non-derivative financial liabilities                 
Interest-bearing debt 6.4 11 617 15 031 3 045 2 974 3 569 795 1 371 3 277 
Lease liabilities 6.3.2 6 920 7 540 1 965 1 738 1 444 1 183 604 606 
Trade and other payables 4.5 9 944 9 944 9 944 — — — — — 
Shareholders for dividend 9.4 19 19 19 — — — — — 
Asset finance payables 7.3 360 443 190 138 82 30 — 
Contingent consideration 7.1.2 36 41 11 30     — — 
Supplier finance arrangements 7.3 94 94 94 — — — — — 
 Derivative financial liabilities          
Interest rate swaps 7.3 —     — — 
Firm commitments 7.3 31 31 31 — — — — — 
Forward exchange contracts 7.3 61 61 61 — — — — — 
    29 091  33 213  15 369  4 880  5 095  2 008  1 978  3 883 

The table below summarises the maturity profile of the Company's financial liabilities based on undiscounted contractual cash flows at the reporting date.

    Company
31 March 2026 Notes Carrying
amount
Rm 
Contractual
cash flows
Rm 
0 - 12 months
Rm 
1 - 2 years
Rm 
2 - 3 years
Rm 
3 - 4 years
Rm 
4 - 5 years
Rm 
>5 years
Rm 
Non-derivative financial liabilities                   
Interest-bearing debt 6.4 6 593 8 304 2 536 1 551 997 600 912 1 708 
Lease liabilities 6.3.2 6 111 7 461 2 141 1 685 1 398 1 010 475 752 
Trade and other payables 4.5 8 243 8 243 8 243 — — — — — 
Shareholders for dividend 9.4 17 17 17 — — — — — 
 Derivative financial liabilities          
Interest rate swaps 7.3 23 23 23 — — — — — 
Firm commitments 7.3 13 13 13 — — — — — 
Forward exchange contracts 7.3 99 99 99 — — — — — 
    21 099 24 160 13 072 3 236 2 395 1 610 1 387 2 460 
31 March 2025  Notes Carrying
amount
Rm 
Contractual
cash flows
Rm 
0 - 12 months
Rm 
1 - 2 years
Rm 
2 - 3 years
Rm 
3 - 4 years
Rm 
4 - 5 years
Rm 
>5 years
Rm 
Non-derivative financial liabilities                   
Interest-bearing debt  6.4 11 617 15 031 3 045 2 974 3 569 795 1 371 3 277 
Lease liabilities  6.3.2 5 375 6 578 1 876 1 690 1 136 852 506 518 
Trade and other payables  4.5 9 011 9 011 9 011 — — — — — 
Shareholders for dividend  9.4 19 19 19 — — — — — 
 Derivative financial liabilities            
Interest rate swaps  7.3 —     — — 
Firm commitments  7.3 11 11 11 — — — — — 
Forward exchange contracts  7.3 50 50 50 — — — — — 
     26 092  30 709  14 021  4 664  4 705  1 647  1 877  3 795 

Supplier finance arrangements (SFA)

Supplier finance arrangement with no extended payment terms
The supplier's participation in the arrangement is entirely at the supplier's discretion. The arrangement allows suppliers to trade invoices and receive funding earlier than the invoice due date. During the current reporting period, invoices amounting to R7 006 million (31 March 2025: R6 013 million) were eligible for SFA and suppliers traded R4 177 million (31 March 2025: R3 714 million), which were paid by the funder to the suppliers. Of the traded invoices, the Group has settled R4 509 million (31 March 2025: R3 126 million) with the funders, with R743 million (31 March 2025: R1 076 million) being due after 31 March 2026. Refer to note 4.5 for details.

Supplier finance arrangement with extended payment terms
In this arrangement, BCX enters into an agreement with the financier and the financier pays the supplier based on the payment terms (30 days) and BCX repays the financier at a later date (90 days). These SFAs are subject to credit limits approved by the financier. Refer to note 7.3 for details.

During the current reporting period, the financier has paid the supplier invoices amounting to R347 million (31 March 2025: R514 million), representing the full amount subject to this type of SFA, of which BCX has settled R380 million (31 March 2025: R592 million) within the current financial period, with R61 million (31 March 2025: R94 million) being due after 31 March 2026.

7.1.6 Market risk

Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. The objective of market risk management is to manage and control market risk exposure. Market risks comprise four types of risk: interest rate risk, currency risk, commodity price risk and equity risk. The Group is not exposed to commodity price risk. Changes in the market prices have an impact on the values of the underlying financial instrument.

The Group is in the process of transitioning from the Johannesburg Interbank Average Rate (JIBAR) to the South African Rand Overnight Index Average (ZARONIA). The South African Reserve Bank (SARB) confirmed that JIBAR's final publication date will be 31 December 2026. Effective 1 April 2026, all new transactions will reference ZARONIA as no new JIBAR-linked transactions will be issued.

All the impacted stakeholders across the Group have been engaged and are currently identifying the impacted contracts. Legal teams with the expertise to assist in the necessary modification to the existing impacted contracts have been engaged. The Group is also implementing a system that will accommodate the use of ZARONIA and expects the implementation to be completed before 31 December 2026. At 31 March 2026, based on the information available, the Group does not expect the transition to have a material financial impact. The following contracts have been identified as being impacted by the transition:

  • Interest-bearing debt amounting to R6 593 million for the Group and Company.
  • Forward exchange contract assets amounting to R105 million and R90 million for the Group and Company, respectively.
  • Forward exchange contract liabilities amounting to R140 million and R99 million for the Group and Company, respectively.

The Group also noted the indirect impact that is caused by the use of swap curves in the valuation of employee benefits and the determination of IFRS 16 incremental borrowing rates. The intercompany loans to subsidiaries will also be impacted.

Interest rate risk management
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. Interest rate risk arises from the repricing of the Group's forward cover and floating rate debt as well as from incremental funding or new borrowings and the refinancing of existing borrowings.

The Group's policy is to manage interest cost through the utilisation of a mix of fixed and floating rate debt. In order to manage this mix in a cost efficient manner and to hedge specific exposure in the interest rate repricing profile of the existing borrowings, the Group makes use of interest rate swaps. The Group policy sets a target for the fixed/floating debts, however in meeting this target management is required to consider the market conditions to ensure favourable and effective interest rate management. Fixed rate debt represents approximately 40% (2025: 22%) of the total debt. The debt has been maintained to limit the Group's exposure to interest rate increases.

The targeted fixed/floating debt ratio is 30:70, but it can be adjusted to market conditions. In a scenario of low interest rates, a higher ratio may be established.

The table below summarises the interest rate swaps outstanding as at the reporting date:

  Group Company 
  Average
maturity 
Notional
amount
Rm 
Average
maturity 
Notional
amount
Rm 
31 March 2026         
Interest rate swaps outstanding         
Pay fixed and receive floating  0.85 years 2 668 0.85 years 2 668 
         
31 March 2025         
Interest rate swaps outstanding         
Pay fixed and receive floating 1.26 years 1 500 1.26 years 1 500 

The floating rate is based on the three-month JIBAR, and is settled quarterly in arrears.

Foreign currency exchange rate risk management
Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign exchange rates. The Group's foreign currency exposure arises in its procurement environment where operating expenditure and capital expenditure items are procured from international suppliers. The Group manages its foreign currency exchange rate risk by hedging identifiable exposures via various financial instruments suitable to the Group's risk exposure.

The Group enters into forward exchange contracts to hedge foreign currency exposure.

Refer to note 7.3 for the balances recognised relating to hedging instruments and hedged items.

The following table details the forward exchange contracts outstanding at the reporting date:

  Group Company 
Purchased Foreign
contract
value
Contract
value
Rm 
Foreign
contract
value
Contract
value
Rm 
31 March 2026         
Currency         
US dollar 217 3 668 165 2 790 
Euro 28 548 11 216 
British pound sterling 12 12 
Chinese yuan 106 260 53 131 
    4 488   3 149 
         
31 March 2025         
Currency         
US dollar 183 3 367 163 2 991 
Euro 18 357 13 254 
British pound sterling1 — — 
Chinese yuan 52 132 52 132 
Swiss franc1 — — 
    3 859     3 379 
1 Foreign currency amount is less than one million and is disclosed as zero due to rounding to the nearest million.
  Group  Company 
Sold  Foreign
contract
value
Contract
value
Rm 
Foreign
contract
value
Contract
value
Rm 
31 March 2026         
Currency         
US dollar — — 29 491 
Euro — — 10 191 
Chinese yuan — — 53 130 
       812 
         
31 March 2025         
Currency         
US dollar  34  44  808 
Euro —  — 11 225 
Chinese yuan  —  —  52  132 
      34     1 165 

The Group has various monetary assets and liabilities in currencies other than the parent company's functional currency. The following table represents the net currency exposure (net carrying amount of foreign-denominated monetary assets and liabilities) of the Group according to the different foreign currencies.

  Group Company 
  Euro
Rm 
US dollar
Rm 
Chinese
yuan
Rm 
British
pound
sterling
Rm 
Other
Rm 
Euro
Rm 
US dollar
Rm 
Other
Rm 
31 March 2026                 
Net foreign currency monetary liabilities                 
Functional currency of company operation                 
South African rand (22)(1 510)(33)(20)(1)(11)(1 258)(1)
                 
31 March 2025                 
Net foreign currency monetary liabilities                 
Functional currency of company operation                 
South African rand (87)(1 155)(25)(7)— (28)(855)— 

Sensitivity analysis

Interest rate risk
An interest rate sensitivity analysis is based on an increase or decrease of 1% (100 basis points) in the South African market interest rates and the prevailing information as at the reporting date.

The analysis assumes that all other variables remain constant. The analysis and changes in interest rates are performed on the same basis as was used in prior years.

If interest rates had been 100 basis points higher/lower and all other variables were held constant, the profit/loss for the year ended 31 March 2026 would decrease/increase by R52 million (31 March 2025: decrease/increase by R13 million) for the Group and R35 million (31 March 2025: decrease/increase by R27 million) for the Company.

The following table illustrates the sensitivity to a 100 basis points (1%) change in the interest rates on profit/loss before taxes, with all other variables held constant:

  Group movement Company movement 
Classes of financial instruments per statement of financial position + 1%
Profit
Rm 
- 1%
Profit
Rm 
+ 1%
Profit
Rm 
- 1%
Profit
Rm 
31 March 2026         
Assets  77  (77) 57  (57)
Other financial assets  12  (12) 12  (12)
  Forward exchange contracts  (2) (2)
  Interest rate swaps  10  (10) 10  (10)
Cash and cash equivalents  63  (63) 45  (45)
Finance lease receivables  (2) —  — 
Liabilities  (25)  25  (22)  22 
Other financial liabilities  (20) 20  (17) 17 
  Interest rate swaps  (7) (7)
  Forward exchange contracts  (10) 10  (10) 10 
  Asset finance payable  (3) —  — 
Interest-bearing debt  (5) (5)
   52  (52) 35  (35)
         
31 March 2025         
Assets  19  (19) (2)
Other financial assets  (2) (2)
  Forward exchange contracts  (2) (2)
Cash and cash equivalents  13  (13) —  — 
Finance lease receivables  (4) —  — 
Liabilities  (32) 32  (29) 29 
Other financial liabilities  (21) 21  (18) 18 
  Interest rate swaps  (15) 15  (15) 15 
  Forward exchange contracts  (3) (3)
  Asset finance payable  (3) —  — 
Interest-bearing debt  (11) 11  (11) 11 
   (13) 13  (27) 27 

Foreign exchange currency risk
The foreign currency sensitivity analysis is based on a 10% strengthening or weakening of the rand against all currencies from the rates applicable and prevailing information as at the reporting date.

If foreign exchange rates had been 10% higher/lower and all other variables were held constant, the Group and Company's profit/loss for the year ended 31 March 2026 would increase/(decrease) by R116 million for Group (31 March 2025: increase/(decrease) by R49 million) and R250 million for Company (31 March 2025: increase/(decrease) by R49 million).

The following table illustrates the sensitivity to a 10% change in the exchange rates before taxes, with all other variables held constant:

  Group Company 
Classes of financial instruments per statement of financial position + 10%
movement (Depreciation)
Rm 
- 10%
movement
(Appreciation)
Rm 
+ 10%
movement
(Depreciation)
Rm 
- 10%
movement
(Appreciation)
Rm 
31 March 2026         
Assets 362 (362)244 (244)
Other financial assets 344 (344)240 (240)
  Firm commitments 207 (207)159 (159)
  Forward exchange contracts 137 (137)81 (81)
Trade and other receivables (5)(3)
Cash and cash equivalents 13 (13)(1)
Liabilities (478) 478 (494) 494 
Other financial liabilities (330)330 (373)373 
  Firm commitments (35)35 (62)62 
  Forward exchange contracts (295)295 (311)311 
Trade and other payables (148)148 (121)121 
  (116) 116 (250) 250 
         
31 March 2025         
Assets 331 (331)331 (331)
Other financial assets 331  (331) 331  (331)
  Firm commitments 229  (229)229 (229)
  Forward exchange contracts  102  (102) 102  (102)
Liabilities (380)380 (380)380 
Other financial liabilities (380) 380  (380) 380 
  Firm commitments (98) 98 (98)98 
  Forward exchange contracts  (282) 282  (282) 282 
  (49) 49  (49) 49 
7.1.7 Equity price risk

The Group's investments are susceptible to market price risk arising from uncertainties about the future values of the investment securities. Changes in the fair value of equity securities held by the Group will fluctuate because of changes in market prices caused by factors specific to the individual equity issuer, or factors affecting all similar equity securities traded on the market. The Group manages the equity price risk through diversification and placing limits on individual and total equity instruments. Reports on the equity portfolio are submitted to the Group's senior management on a regular basis. The Group's Board reviews and approves all equity investment decisions above R100 million.

At the reporting date, the total amount for local equity investments was R111 million (31 March 2025: R105 million). A 10% increase in the local equity portfolios at the reporting date would have increased profit or loss by R11 million (31 March 2025: R10 million) before tax. An equal and opposite change would have decreased profit or loss. A 10% fluctuation represents management's assessment of the reasonably possible changes in equity prices.

There will be no other impact on equity, as the equity securities are classified as at FVTPL. The analysis assumes that all other variables remain constant and is performed on the same basis as in the prior year.

7.1.8 Capital management

The Group's policy is to manage the capital structure to ensure maximisation of shareholders' return, growth and ability to meet its obligations. Capital comprises equity and net debt, which is monitored using, among others, a net debt to EBITDA ratio.

Net debt is defined as interest-bearing debt and credit facilities utilised, less restricted cash and cash and cash equivalents. EBITDA is defined as earnings before investment income and finance cost (which includes gains and losses on foreign exchange transactions), tax, depreciation, amortisation and write-offs, impairments and losses of property, plant and equipment and intangible assets, and is also presented inclusive of interest revenue and interest on overdue accounts.

The net debt (excluding lease liabilities) to EBITDA at the reporting date was as follows:

  Group  Company 
   31 March
2026
Rm 
31 March
2025
Rm 
31 March
2026
Rm 
31 March
2025
Rm 
Non-current portion of interest-bearing debt 4 524  9 368  4 524  9 368 
Current portion of interest-bearing debt 2 069  2 249 2 069 2 249 
Less: Cash and cash equivalents (7 723) (11 054)(4 937)(8 989)
Less: Restricted cash  (60) (23) (29) — 
Net debt  (1 190)  540  1 627  2 628 
EBITDA  12 480  11 014  7 177  10 433