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Telkom Integrated Report 2017
Corporate governance
inTelkom remains
forward looking and
ethical, with a core
focus on respect
and compliance.
The clear delineation
between our board
and management
responsibilities
supports our
value-creation
process and
accountability.
Succession planning
remains clear, with an
identified pipeline of
effective and skilled
employees to steer
our path forward. In
addition, we consider
development and
diversity to ensure
balance, as reflected
in our gender
diversity policy.
Governance
During the year there were two changes to our board. On 19 October
2016, we welcomed Dr Hamadoun Touré, former secretary-general of
the International Telecommunication Union (ITU). ITU is the specialised
agency of the United Nations (UN) dedicated to ICT. Dr Touré, a satellite
communications expert, will provide additional depth to our team,
strengthening our expertise and skills as a board to takeTelkom forward.
Nunu Ntshingila (Njeke) resigned effective 3 November 2016. We thank
her for her commitment and invaluable contribution during her tenure
and wish her well in her future endeavours.On 10 May 2017, Thembisa
Skweyiya (Dingaan) resigned as a non-executive director fromTelkom.
We extend our gratitude for her vital contribution during her time on the
board and wish her well for the future.
Board focus areas for FY2018
Our focus in the 2018 financial year will be on ensuring that customers
receive the best “Telkomexperience” and to create value for our
stakeholders.
We will focus on the following areas:
> improving customer experience
> capex investment and monitoring returns
> continuing to improveTelkom’s performance in the Mobile business
and up-scaling it
> continuously seeking new opportunities through technology,
partnering and customer-centric service to remain competitive
> weathering and appropriately adapting to disruptive business models
and products
> running the group effectively using the new operating model
> implementing the King Code of Corporate Governace for South Africa,
2016 (King IV)
Appreciation
My sincere thanks goes to our management team and board, who
provided consistent and effective guidance during these turbulent
economic times. Our board effectively considered our path, enablers and
challenges to provide direction to a management team who effectively
executed our strategic objectives.
This success is attributed to our processes and vision, and our
employees, who are the true enablers of our performance.
Thus, my appreciation extends to them for powering our success. To our
shareholders and our loyal customers, thank you for trusting us to deliver
effective communication solutions and to innovate for the betterment of
our society, especially in a highly competitive sector. We look forward to
moving into the future, together.
Jabu Mabuza
Chairman