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55

Telkom Integrated Report 2017

89

Context toTelkom Related key risks

Strategic response

5. B-BBEE transformation

Transformation of the ICT sector

is a key priority. Based on the new

ICT Sector Codes which have more

stringent requirements we are a Level 6

contributor

>

Revenue growth and profitability

>

B-BBEE rating

>

Regulatory and compliance

> Refer to the chairman’s statement

and social and relationship capital

on page 89 on our approach to

transformation

> Refer to the human capital section

on the initiatives implemented

to address transformation on

page 76

6. Regulatory uncertainty

The global ICT industry is still to agree

regulation on net neutrality and digital

migration. In South Africa, the ICT

White

Paper

, which proposes the principle of

an open-access network to all South

Africans, will directly affectTelkom.

Many forums and stakeholder

groups regularly interact with ICASA,

promoting regulation of pricing on

mobile network operators to ensure

effective competition. The uncertainty

about what the regulator will be

moved to do regarding regulating

mobile data charges brings an element

of uncertainty to future operating

conditions

>

Regulatory and compliance

>

Revenue growth and profitability

> Refer to our operating

environment on page 41

> Refer to our stakeholder

engagement section on page 42

on how we respond to regulatory

and government concerns

7. People skills and expertise

Telkomneeds more pure technical

ICT skills across the group from lower

to senior management. This is an

imperative for driving the products and

solutions needed for future revenues.

Current employee turnover rates are

low, with an average tenure of 20 years,

reflecting in-depth legacy skills and

experience, but not necessarily ICT

skills. Talent attraction and retention

in the right areas of the business are

critical

Telkom sees its role as a leader in skills

development in the ICT sector as critical

to the development of South Africa.

We want to develop skills for our use,

and the ICT sector as a whole, bringing

opportunity to South Africa. Our

involvement in skills development at a

secondary and tertiary level is required

to build a sustainable ICT skills base

>

Human capital health

>

Revenue growth and profitability

> Refer to human capital on

page 76 on how we attract and

manage talent

> Refer to social and relationship

capital on page 89 on skills

development

76

41

42

76

89