Telkom Integrated Report 2017

Performance

Trudon and BCX are in the process of aligning definitions and

methodologies withTelkom, and their data will be included in the FY2018

integrated report.

Due to the nature of BCX and Trudon operations, no significant health

and safety risks were identified. Limited and no injuries respectively were

recorded. The injuries at BCX were as a result of lifting, carrying, and falling

on stairs. Training was undertaken to address these risks.

Telkom, through our annual risk assessment, identified the high-risk

areas as:

1. Gravity – slips, trips and falls

2. Motion – lifting and pushing

3. Robberies and assault

4. Biological – bites, stings etc

5. Motor vehicle accidents

Occupational health

Occupational health

is managed through

the industrial hygiene

monitoring programme

and a risk-based medical

surveillance programme.

As part of these

programmes, indoor

air quality, illumination

and noise levels are

monitored, and entry,

periodical and exit

medicals are required

based on the specific risk

profile of the position. No

occupational illness risks

were identified during

the year.

Injury on duty causes

Injury on duty causes

45%

Gravity

29%

Motion

10%

Robberies

and assault

Biological

Motor vehicle

accidents

Human

capital

– continued

FY2017

Of the 223 recordable injuries (medical treatment cases, lost-time injuries

and fatalities) forTelkom, 46 percent is due to gravity, and 30 percent due

to motion, in the technical field work areas 93 percent of injuries occurred.

In response to the injuries,Telkom company developed an Openserve

SHE strategy which focuses on implementing a systematic management

approach to OHS, and improving leadership accountability to create an

incident and injury-free workplace. A risk assessment was conducted to

identify safety gaps and high-risk areas. Action plans were developed to

mitigate the risks, and resources were allocated through the Openserve

OHS strategy, which was approved by the Openserve exco.

Telkom company experienced challenges regarding the quality and

diligence of OHS management by our contractors. In response to this, we

introduced OHS KPIs for new and existing service providers. These KPIs

will be used to monitor contractor compliance with OHS requirements.

Contractor OHS audits will be conducted to verify and validate contractor

performance. A consequence management model will be instituted for

non-compliant contractors.