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03
Performance
Occupation level breakdown of disabled employees
The group employs 158 disabled people (2016: 209).
Percentage
0 10
Top and
senior management
Professionally qualified
and experienced
specialists and
mid-management
20 30 40 50 60 70 80 90
13
13
Skilled technical and
academically qualified workers,
junior management, supervisors,
foremen, and superintendents
80
80
Semi-skilled
and discretionary
decision-making
6
5
1
2
Occupation level breakdown of disabled employees
Organised labour
Over the past few years, the group has experienced significant structural
optimisation and transformation.
We continue to maintain positive relationships with organised labour.
While we have processes in place to ensure open and effective
communications with unions, we recognise that building and maintaining
trust requires constant attention. The group lost 34 days to industrial
action during the year (2016: 15 days). This was primarily due to salary
negotiations that were ultimately resolved.
The rights to freedom of association and collective bargaining were
upheld across the group. The following significant labour-related
agreements were concluded:
> collaborative partnership agreements with two recognised unions
addressing principles around performance pay, retrenchments and
outsourcing
> engagement framework agreement with two recognised unions that
outlines the strategic engagement platform at whichTelkomwill brief,
interact and update the recognised union leadership on all group and
business unit progress, initiatives, changes and strategic direction
> the full-time shop steward agreement was replaced
Human
capital
– continued
Total number of permanent
Telkomcompany
employees belonging to
a recognised union for
FY2017 was 70 percent
(FY2016: 80 percent).
Total number of permanent
BCX employees belonging
to a recognised union for
FY2017 was 15 percent
(FY2016: 10 percent).
The rights to freedom of
association and collective
bargaining were upheld
across the group.
FY2016
FY2017