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02
Value creation
Business unit strategic focus areas
The following are the broad strategic areas that each business unit will focus on supportingTelkom’s vision
and strategic objectives. For detailed performance against these strategic focus areas refer to our annual
results presentation available online.
Our new
operating model
Our value-creation
strategy
Business units
Key strategic focus areas
Performance against focus areas
> Modernise the network
> Commercialise the network
> Transform service delivery
> More than 149 000 kilometres of fibre
footprint and packet optical network
(POTN) deployment
> 2.2 million premises passed with fibre
to the premises
• FTTH up 169.7% to 219 825
• FTTC up 37.2% to 1 991 449
> FTTB 52 755 fibre end-points
> 5 928 base stations
> 18% connectivity rate for FTTH
> Digitised and automated business
operations
> Offer cloud solutions
> Advance unified communications
> Lead in IoT
> Drive big data analytics
> Security
> Strengthened data centre capabilities
to include Oracle, Cisco and SAP HANA
> Migration of fixed-line voice to unified
communications
> Big data analytics integrated into BCX
intelligent solutions
> Continued growth with IoT
workstream and retail eco-systems
> Continue mobile growth through
disruptive data-led propositions
> Grow high-speed broadband on the
back of LTE and fibre
> Launch digital services
> Offer content and value-added
services
> Mobile service revenue up 38.4% to
R3.5 billion
> Mobile EBITDA of R660 million after
four years of recording losses
> Active mobile subscriber growth of
47.7% to 4 million
> Mobile broadband revenue up 49.6%
to R2.4 billion
> Mobile broadband subscribers up
44.6 percent to 2.6 million
> Partnerships with Netflix and
ShowMax
> Grow mobile ad exchange network
coverage
> Expand omni-channel offerings
> Establish an e-commerce
market place
> Expand partnership to over the
top players
> Launched Yapp, a chat based market
place for SMEs in both iOs App store
and Google Play Store
> Introduced InSync Digital Presence
to allow customers to have one data
repository source across multiple
online platforms
> Successfully launched Black Friday
campaign using the Kompare
platform to enable customers
to do end-to-end e-commerce
transactions
> Unlock value through commercialising
property portfolio
> Extract value from excess building
capacity
> Enable smart building solutions
> Diversify income streams
> Launched 1 April 2017
Looking forward our business units will continue to pursue their key strategic focus areas to support the
Group’s strategic objectives.
Consumer