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77

Telkom Integrated Report 2017

Talent management

framework

The new talent management

framework enables us to identify

critical skills and key talent across

various business units, and

allows us to invest properly and

thoughtfully into developing our

people. In FY2018 we will aim to

further embed this framework,

making it an integral part of how

we operate.

During the second half of the financial year, this approach was rolled out to all

business unit leadership teams and their direct reports. As such, a clear view

of just over 300 senior leaders in the business was gained. This assisted in the

mitigation of talent risk by:

> safeguarding senior leadership roles through deep succession pipelines,

including the identification of emergency replacement plans per role

> providing insight to risk and impact of loss of key talent

> identifying next development moves for identified successors and

top talent

> ascertaining action plans for critical roles per business unit (build internal,

borrow consultants, hire new people)

> industriously managing misaligned talent (performance improvement)

A key outcome of the talent management framework is career development

plans aligned to personal career aspirations and the business’s needs.

Conversations about talent between leaders and their direct managers help

inform the individual’s career and development plans, ensuring alignment with

business requirements.

In order to achieve our objective of attracting, developing and retaining talent,

we need to:

> ensure a continuous talent rhythm is adopted across the business

> invest in high-potential diverse talent, ensuring readiness to assume future

leadership roles

> leverage off talent insights to use key talent in line with business needs

FY2017 focus areas

Transformation

Talent

attraction

Talent

development

Deep

succession

plans

Impactful

performance

management

Relevant

remuneration