Navigating our report

We use the following icons throughout the report to indicate the elements of our business model:

Strategic pillar

ESG

Material themes

Stakeholder groups

Capitals impacted

SDGs

P	Partnerships

DS	Digital services

MM1	Regulatory environment

Customers

FC	Financial capital

Telkom supports four primary SDGs:

I	Integrated solutions

DP	Digital planet

MM2	Competitive landscape

S2	Government and regulators

PC	Productive capital

V	Victory in broadband

EC	Empowered communities

MM3	Customer expectations and experiences

S3	Investor community

IC	Intellectual capital

An additional four SDGs are influenced through our ESG strategy:

O	Operational efficiency

BS	Business stewardship

MM4	Cyberthreats

Employees

HC	Human capital

T	Technology innovation

IWP	Investing with purpose

MM5	Economic climate

S5	Organised labour

SRC	Social and relationship capital

OE	Operational efficiencies

MM6	Future-ready skills and expertise

S6	Suppliers and business partners

NC	Natural capital

MM7	Networks and digital technologies

MM8	Climate resilience

We recognise that integrated reporting and stakeholder information requirements continue to evolve. We welcome feedback to improve our integrated report and the rest of the reporting suite. Comments and feedback can be sent to our investor relations team at telkomir@telkom.co.za.