Telkom is a leading information and communications technology (ICT) services provider in South Africa. We offer end-to-end ICT solutions, including high-speed fibre, mobile and data services, information technology (IT) services, property management and masts and towers solutions.
To lead in the converged ICT market through deep and credible relationships and a distinctive customer experience by:
Leading in converged solutions
Providing a quality network with unmatched reach
Offering end-to- end digital solutions in the business community
Creating innovative and pervasive broadband consumer services
Being the wholesale provider of choice
Being the best place to work for committed and accountable people
A high-performance, values-driven culture is one of Telkom's keys to future success. Telkom is committed to ethically conducting business based on our core values and acceptable principles.
Our values form the foundation of our Group Ethics Handbook.
Listen, act, learn and innovate.
We seek continuous improvement and do things quickly, effectively and innovatively. We learn from our mistakes to enhance our performance and become more responsive to customer needs.
Be real, open and truthful.
We keep our promises and commitments. We tell the truth and are open and transparent in all our dealings with each other, our customers, our stakeholders and the broader community.
“If it is to be, it is up to me.”
We take full ownership of our actions and deliverables. We do not blame others and always give our best. We are passionate and walk the extra mile for customers.
Ensure dignity to all.
Protect the environment. We treat people with courtesy, politeness and kindness, and actively listen to others. We value diversity and always seek to understand others.
Together we win.
We are team players with a common goal and shared vision. We deliver business results through co-operation and share our knowledge and resources to the benefit of the business and stakeholders.
This matrix sets out our operating structure and the products and services our business units provide.
Products and services provided by Telkom's five business units
| Openserve | |
| Telkom Consumer | |
| BCX | |
| Gyro | |
| Swiftnet |
Through ducted and aerial copper, fibre, satellite, mobile and wireless transmission.
Property, masts and towers solutions for Telkom and third-party clients, data centres and fibre.
Networks that employ the latest and high-speed broadband technology.
Providing medium and large enterprises with digital transformation solutions to enhance their businesses, including cloud solutions and consulting services.
Providing end-to-end business ICT services and products, including cloud, voice connectivity, fixed-data and wireless networks, enterprise applications, analytics, and other IT services.
The e-commerce platform supports integrated business solutions for small and medium business customers.