ABOUT THIS REPORT

This is Telkom's third integrated report which continues to be guided by best practice as outlined in the Companies Act and King III. Telkom is aware of the need to improve the service experience at every level. Since this report is one way of achieving this, we hope to have provided a transparent document that lays out the risks and opportunities ahead, and a clear picture of how we are shaping and fulfilling our strategies to fit an ever-evolving telecoms environment.

The guidance set out by King III states that companies should openly portray the relevant risks, opportunities, governance processes and strategies so that stakeholders can make well-informed choices in their dealings with the Group. We could not agree more and hence have laid out a clear structure and easy way to use this report by referring to the sections listed on the contents page. There are also a number of references that we have included to make it easier for you to refer to places of interest elsewhere in the report, or ways in which you can access additional information.

Telkom SA SOC Limited is the registered name of the organisation and is listed on the Johannesburg Stock Exchange. For ease of reference we have used Telkom or "the Group" to represent the Company and its Group entities.

All subsidiaries, business divisions and products are referred to by their branded names for easy recognition.

If you have any recommendations or suggestions as to how we can improve on our reporting, please refer to the last page of this report for the relevant contact details.