Telkom's business units

   
Refer to Openserve’s performance.
 
Refer to Telkom Consumer’s performance.
   

OPENSERVE is South Africa’s leading wholesale infrastructure connectivity provider with the largest open-access network across South Africa.

 

TELKOM CONSUMER is South Africa’s largest fixed broadband provider measured by network deployed internet service provider and, together with its mobile network, a converged communications provider.

Customer/market segmentation

  

Our open-access model allows us to provide broadband, enterprise, optical and carrier solutions to wholesale clients across segments:

  • Consumer – addresses the broadband connectivity needs of end customers through multiple Internet service providers (ISPs)
  • Enterprise – enables business-to-business connectivity through high-bandwidth connectivity products and solutions
  • Carrier – comprises of client-specific high-capacity backhaul and managed connectivity services for network service providers
  • Global – provides network infrastructure connectivity, for example submarine cables and satellite
  

Telkom Consumer operates in the following segments:
  • Consumer mobile
  • Fixed-line residential
  • Enterprise mobile

Serviced by the following
access mediums:
  • Owned mobile network
  • Owned content platform
  • Owned ISP
  • Fixed services provided on a reseller basis

Products and services

  

Broadband solutions include next-generation access1 across fibre and the optimal use of copper networks to enable high-speed internet connectivity

Optical and carrier solutions provide client-specific high-capacity backhaul and managed connectivity, assuring quality and reliability

Enterprise solutions enable business-to-business connectivity underpinned by ethernet-based products

Global solutions connects the world to South Africa by providing secure connectivity and networking solutions to international carriers and enterprises

  

Differentiators

  


The comprehensive internet protocol (IP) based network spans core, aggregation and access, making ’s next-generation network a unique wholesale market differentiator

Largest wholesale open-access infrastructure connectivity provider in South Africa

The largest high-speed fixed broadband connectivity provider in South Africa

Capacity to grow network infrastructure connectivity across all segments

Rich experience and skills capacity across network communication and connectivity services

Extensive experience in network design and deployment
 
  • Data-led mobile network
  • Market-leading capability across fixed
    and mobile, including content and gaming
  • Broadband-led proposition
  • Fibre backhaul base stations
  • Higher data propensity customer base
   

1 Next-generation access refers to a premium networking service which provides higher bandwidth compared to traditional access options.

Refer to Telkom SMB’s
performance.
 
Refer to BCX’s
performance.
 
Refer to Gyro’s
performance.
TELKOM SMB is a leading digital solutions company providing converged communication and intern service and technology solutions to small businesses in South Africa.   BCX is a state of-the-art technology company that provides ICT solutions and an integrated portfolio of technology solutions in South Africa.   GYRO manages ’s properties and masts and towers portfolio to optimise and unlock asset value.

The SMB customer segments comprise:

  • Single-owned businesses
  • Small businesses
  • Medium-sized businesses
    in all verticals and industries of the economy
  

BCX customer segments comprise:

  • Corporate (retail, mining, banking, financial services and healthcare)
  • Public sector
  • Large business
   

 

  
  • Mobile network operators
  • Wireless ISPs
  • Broadband providers
  • Public sector
  • All property segments (retail, office, industrial, residential, student accommodation and data centres)

Our businesses provides the following services to small and medium businesses:

  • Fixed-voice, broadband and PBX solutions
  • Mobile connectivity solutions
  • IT solutions
  • Payment and business lending
  • A digital marketplace for small and medium businesses

 

 

  

Our diversified technology product portfolio provides a wide range of solutions, namely:

Telecommunications solutions including voice, Software-Defined Wide-Area Network suite, ethernet and over-the-top (OTT) solutions

IT solutions including digital, enterprise applications, customised industry-specific offerings, enterprise cloud and infrastructure, and field services management

  

Masts and towers with multi-tenant leases on existing and new towers

Property development includes new developments and repurposing and refurbishing existing buildings

Property services with real estate and tower management services include:

  • Asset management
  • Development management
  • Programme and project management
  • Property management
  • Facilities management
  • Space user-demand management

Telkom SMB and Yep e-Marketplace for business focus on creating a digital platform business to improve customer experience across the value chain

Yep our intuitive e-commerce platform allows customers to complete a needs analysis, purchase, explore and buy conveniently, using their chosen payment method

Our Yep e-Marketplace enables small and medium businesses to sell, buy and bid for work opportunities in the marketplace

Our capabilities also include:

  • Strong partnerships with OTT players on our online platforms
  • Large customer base with long-standing relationships
  • A regional sales force
  • Digital first approach and an online service portal

 

  

Our capability to provide end-to-end ICT solutions

Market leader with strong presence in connectivity, end devices, applications and other IT services markets

Largest Tier 4 data centre footprint

Industry-specific expertise

Strategic vendor relationships

Develops customised applications

  

Large independent, South Africanbased tower portfolio

National footprint of properties, masts and towers

Capacity and readiness to become the preferred real estate solutions provider for non-mainstream large space users and real estate portfolio owners

Leveraging the group’s technologies to implement smart-enabled buildings and next-generation property and facilities management solutions